Smart Utility Systems (SUS), #1 Customer Engagement Solution Provider to utilities, announced today it is the Gold Sponsor of CS Week 2015. The conference will be held at Charlotte Convention Center, Charlotte NC on April 27- May 1, 2015. SUS is excited to exhibit at CS Week in Booth #219 with its industry leading solution Smart Customer Mobile (SCM®), a portal platform designed to connect utilities with their customers.
PR-Inside.com: 2015-03-17 12:27:41
On Wednesday, April 29, 2015, Lance Brown- VP of Customer Service Solutions at SUS with more than 35 years of utility experience will speak on Smart Customer Mobile (SCM®) – Gen X Intelligent Customer Engagement Solution in room 212B at 10:45 am. The workshop will define how SCM® delivers ample benefits to utilities and its customers and outlines the current and future digital customer strategy and engagement functional areas to drive utilities savings, efficiencies all while increasing customer satisfaction.
In addition to SCM®, SUS will also demonstrate to utilities how Demand Response strategies can enable their large electricity customers to manage their energy savings during peak hours and reduce overall consumption. SUS also brings the value to utilities with the help of its Business Intelligence Platform, Smart iQ (SiQ™) which addresses utility key challenges and helps them in analyzing and predicting customer behavior. SiQ™ focused on the key functional areas of the customers and delivers true value to utilities in the areas of Customer Analytics such as Energy Efficiency Programs, Revenue Protection, Outage Analytics, and Demand Response Analytics and enables utility operators to increase the return on their smart grid investments.
About Smart Utility Systems
Smart Utility Systems (SUS) is a business solution company solely focused in the Energy and Utility sector with core areas of concentration in Customer Engagement, Mobile Workforce and Business Intelligence. For the last 5+ years, SUS has delivered cutting edge technology platforms to major Energy & Utility Companies to support their Advanced / Smart Grid initiatives with Smart Customer Mobile (SCM®) – the #1 Utility Customer Engagement Platform, Smart Mobile Workforce (SMW®) – the Next Generation Mobile Workforce Platform and Smart iQ™ – the leading utility focused Business Intelligence platform. SUS is routinely recognized as leader for its innovation and expertise in the utility industry.
Smart Utility Systems
2211 Michelson Drive, Suite 370
Irvine, CA 92612
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