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Computer & Technology

Advanced 365 secures five-year managed services contract with Delancey

Delancey Real Estate Asset Management (Delancey), has selected Advanced 365 (Advanced) to manage its entire IT infrastructure over the next five years. 2014-08-19 17:45:16
Advanced will initially provide a 24/7/365 managed IT services desk and host Delancey’s business critical systems within Advanced’s own dedicated data centre. This will be followed by the migration of key systems to the cloud and the provision of ongoing consultancy services to transform Delancey’s IT services function, including the introduction of Microsoft Lync for unified communications, the upgrade of Microsoft Dynamics CRM and the development of a comprehensive business intelligence capability.

Advanced was awarded the contract following a stringent tendering process involving six IT managed services suppliers. Advanced was selected for its high levels of customer support as well as the ability to align a broad range of interlocking technical solutions to Delancey’s business strategy. Advanced is providing a ‘one stop shop’, ensuring that all aspects of Delancey’s requirements are catered for under one roof and can be managed to a comprehensive set of SLAs.

Andrew Summerfield, Operations Manager, Delancey, commented: “We selected Advanced because it was clear that they could provide us with the best overall service at the best price. We needed an IT partner that could offer a high level of support and guarantee systems availability in addition to providing expert advice that will enable us to use IT strategically to support and grow the business.

“We were impressed by the diversity of Advanced’s product and service portfolio. No other company we spoke to was able to offer technical expertise on so many different levels. The company’s ability to map technical solutions to our business needs as we evolve will be critical to us. That we will be supported by a single organisation which is capable of meeting all of our needs is important to us, as it means we will not suffer the inefficiencies arising from working with multiple IT companies on each project.”

Every member of the Delancey team will be able to access the systems they need to support their clients, at any time, day or night. Uninterrupted delivery of services is essential and the fact that an Advanced engineer will be working on-site five days per week, fully supported by the remote service desk, will provide Delancey with peace of mind.

The retirement of existing physical infrastructure will also free up valuable office space that can be used for alternative projects.

The addition of Delancey to Advanced 365’s customer base extends Advanced’s foothold in the UK financial services sector which also includes customers such as Cazenove Capital Management, AnaCap, Standard Bank, Ruffer LLP and Mizuho.


Notes to Editor

About Delancey

Delancey is a specialist real estate investment, development and advisory company whose activities encompass retail, residential and commercial real estate across London and the UK.

Collaborating on a wide range of assets, partners and clients, Delancey is recognised for its innovative and diverse approach to creating long term value from real estate. Delancey also advises clients on appropriate capital structures, financing and provides asset management and development services.

Delancey has a diverse portfolio of retail, residential, office and corporate assets across London and the UK, including the Alpha Plus Group, Elephant & Castle Shopping Centre, the Walbrook Building in the City and 185 Park Street on the South Bank.

Delancey is also a pioneer in the private rented sector and has spent much of the last few years bringing the legacy of the London 2012 Olympics to life; delivering over 3,000 homes for rent at East Village, the former London 2012 Athletes Village; and revealing the UKs leading creative and digital hub at Here East, the former Olympic Press and Broadcast Centre, which will provide over 4,500 jobs on-site and an expected additional 2,000 jobs in the local area.

About Advanced 365

Advanced 365 is a leading provider of IT managed services and business innovation solutions. Working with organisations within the private, public and charity sectors, Advanced 365 aligns technology to its clients’ business needs in order to improve their operational efficiencies, help control costs, enhance productivity and enable growth.
Core offerings include:

• Managed services focusing on the delivery of IT services including: outsourcing, cloud computing, application development and support, and unified communications.
• Business innovations to make legacy systems relevant to today’s business environment. Advanced 365 provides a CIO advisory service which supports the deployment of technologies including modernisation, legacy system migration, application development, applications support and data cleansing.

Advanced 365 is a Microsoft Gold Competency Partner and works closely with other industry leading vendors and developers including Redhat, Gamma Telecom, IBM and Oracle.

Advanced 365 is a division of Advanced Computer Software Group plc, a leading supplier of software and IT services to the health, care and business services sectors.

For further information, interviews and photography contact:

Angela Mycock and Nick Hardy, Advanced Computer Software Group 01625 856 513/07917 634 705

Press Information

Published by
Angela Mycock

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