2008-09-27 18:37:01 -
UK Home Delivery and Order Fulfilment 2008 - a new market research report on http://www.companiesandmarkets.com www.companiesandmarkets.com/Summary-Market-Report/UK-Home-Delive ..
Introduction
Verdict Research: UK Home Delivery & Order Fulfilment 2008 provides in-depth analysis of the home delivery market, including products ordered, retailers visited, media used and channel shares. Combining market level data with a survey of close to 2,000 customers, this new report offers real insight into the dynamics, opportunities and threats in the home delivery market.
Scope
*Analysis of the UK
home delivery market products ordered for direct delivery to consumers via phone, online, catalogues, TV or from stores.
*Detailed analysis of why shoppers use home delivery services, how satisfied they are with them and which service providers they use the most.
*Comprehensive sector analysis for: books, clothing, DIY, electricals, food & grocery, furniture, health & beauty, homewares and music & video.
*Overview and competitive assessment of leading logistics and fulfilment operators.
Highlights
We expect the the home delivery market to continue outperforming total retail, with sales growth forecast at 8.3% in 2008, compared to just 2.4% for total retail. Growth is being driven primarily by the continued surge in online shopping and also TV ordering, which has been buoyed by more people gaining access to digital TV.
The number of shoppers using home delivery for clothing rose sharply in 2007 to 13.1m. Consumers were slow to adopt clothing & footwear at the beginning of the e-retail boom, but as websites have improved and customers have grown comfortable with online shopping, clothing has become a major online category.
Both sexes have become more active in the home delivery market for the second year running, with females extending their lead. 60% of females now use home delivery, up from 54% in 2006, as women become more frequent users of the Internet.
Reasons to Purchase
*Understand the opportunities and threats in the home delivery market.
*Analyze the characteristics of home delivery shoppers to help make strategic decisions for the future.
*Identify ways of broadening your appeal to target shoppers beyond your existing customer base.
www.companiesandmarkets.com/Summary-Market-Report/UK-Home-Delive ..
