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TIERONE Spotlights Omni-Channel Shopping Experience Solution at The Cable Show 2014


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© Business Wire 2014
2014-04-28 15:05:01 -

TIERONE, a leading provider of next-generation commerce and fulfillment solutions and services, will present on “Enhanced Multichannel Shopping Experience” at The Cable Show in Los Angeles, April 29 – May 1, 2014.

Dinesh Pandurangan, Product Development VP at TIERONE, will share the podium with Kevin O’Brien, Executive Director of Customer Interaction Management at Comcast Cable. The presentation will be part of the CIO.IT “Elevating the Experience: New Ideas for Delivering Best-in-Class Service” session on Wednesday, April 30 th from 11:30 am – 12:30 pm. Their presentation discusses how an innovative TIERONE solution provides a seamless, omni-channel customer experience and enables sales personnel to have intelligent interactions with the customer, thereby increasing the probability of customer acquisition/retention and up-sell revenues.

With the EPortal solution,

service providers can provide a seamless shopping experience that embraces omni-channel sales. This solution.



- Helps operator IT organizations analyze metrics and trends in real-time as orders are initiated on retail partner systems
- Enables business owners to view the customer’s shopping experience in real-time
- Enables internal sales personnel to restart abandoned shopping cart sessions


TIERONE offers and delivers robust solutions for order entry, order management, network inventory, and activation through its EPortal and NETPortal flagship service fulfillment and service assurance products.

TIERONE EPortal provides operators fast, accurate, and consistent information across all channels and a dynamic desktop that enables delivery of superior customer experiences. It unifies enterprise systems and processes across channels, agent pools, and geographies.

To meet with TIERONE at The Cable Show (April 29 – May 1, Los Angeles), contact Tova Cohen at tcohen@tieroneoss.com : mailto:tcohen@tieroneoss.com .



About TIERONE OSS Technologies Inc.

TIERONE offers and delivers robust BSS and OSS solutions for order entry, order management, network inventory, and activation. TIERONE’s EPortal enables superior customer experiences by unifying enterprise systems across channels, agents, and geographies. Its NETPortal product suite provides a comprehensive set of features in one multi-function, easy-to-configure solution that enables Service Providers to deliver and manage enterprise services with customer focus, speed, and accuracy.
TIERONE provides consulting, systems integration, and managed services to operators around the world.

Founded in 1999, TIERONE is privately held. Its headquarters are in Toronto, with operations centers in Toronto and Virginia, and development centers in India and North America. www.TIERONEinc.com : cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww ..
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TIERONETova Cohen, +1-905-677-4228 Ext 221 tcohen@tieroneoss.com : mailto:tcohen@tieroneoss.com


Author:
Hossam Abdel-Kader
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