2014-04-01 14:24:35 - Recently refurbished pub kicks-off revamped business with customised, flexible, Point of Sale terminal
LONDON, UK, 1 April 2014: Casio Electronics Co Ltd, have announced that The Jolly Sportsman pub in Chesham, part of the Punch Taverns group, has undergone a dramatic revamp including the arrival of a slick new hospitality engineered touch screen EPOS solution, the Casio QT-6600, creating a monumental shift in pub management assisting in all areas of transaction processing, accounting and stock management.
Debs Wilbee is the popular new landlady of The Jolly Sportsman; “On day one, I started with both a new look pub and an effective new payment and accounting system. Whilst I was aware of the significant advances that an EPOS solution could bring, it was slightly daunting that I hadn’t used such a fully featured system
before, but I needn’t have worried. MicroTill, the Casio partner, remained on hand to provide guidance, pre-populate the unit with all drink and food options and it really was straightforward to use and made for a stress free start to life at the pub.”
Speed of service was the first noticeable improvement. Featuring prompt based touch screens through a large, splashproof LCD colour screen that allows servers to whizz through individual dining choices; the QT-6600 seamlessly captures side orders, add-ons, individual cooking preferences and directs them straight through to the linked kitchen printer. In the back office, centralised reporting became automated back to Punch Taverns HQ, through enhanced connections and ongoing reporting via time and date. (The QT-6600 comes ready equipped with 10/100 Base-T Ethernet ports; Internet connection and 6 serial ports to transfer data directly to Punch Head Office). Till reconciliation has also improved. With the previous standalone push button cash register, staff would end up queuing to process orders and monies, with mistakes inevitable, causing increased customer waiting time while the team struggling to reconcile takings with actual drinks and food consumed. Indeed, the till provided no visibility as to who had served what, no publican highly-valued point-in-time ‘Z’ readings, or, at the end of each day, no direction as to which items needed re-ordering.
Debs notes. “I am confident that since installation, the QT-6600 has dramatically cut busy queue times and prevented mistakes, even on complicated large orders. Even when mistakes do occur, you do not need to embark on the drawn-out process of manually issuing voids and then reconciling them. You can just press cancel and start the order again.”
The QT-6600 provides a real-time window on what is being sold. “The ability to drill down on takings, or understand what’s popular on the menu that day, or to reconcile stock levels, even when you are not barside, is nothing short of a Godsend. The QT-6600 provides me with ongoing re-assurance that stocking levels are accurate and optimised, according to popularity of items.”
From both landlady and Punch Taverns’ management reporting perspective, data derived from the QT-6600 is key to form the basis for current turnover and profit and loss; accurate monthly book keeping and easier financial returns; enhanced future sales predictions and to exploit potential areas of growth through understanding customer buying trends. Debs continues “With the QT-6600, it’s all about easy empowerment for the publican and accurate reporting for the pub chain operator. You can derive as much information as you need and increase the level of reporting as your grasp on the business is opened - allowing you to factor in external factors such as seasonal trends, forthcoming promotions and events such as major sporting fixtures.”
Keep abreast with the Team’s progress at the Jolly Sportsman on their Facebook page.
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About Casio Electronics:
Since the launch of the Casio Computer Company in Japan in 1957, the company has been guided by the core principles of ‘Creativity and Contribution’. Casio is a vibrant, energetic and innovative brand that sustains its competitive edge by seeking new and improved approaches to meet customer demands. Well-known around the world for its consumer electronics products such as calculators, watches, digital cameras and electronic pianos, Casio also has a strong business to business heritage www.casio.co.uk/products.
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