2008-09-15 23:58:01 -
- Stern + Associates Stephanie Euler, 617-761-4611 stephanie@sternassociates.com or B. Braun Medical Inc. Susan Denby, 610-997-4856 susan.denby@bbraun.com Exemplifying its commitment to translating customer needs into products with unmatched quality, cost-effectiveness, environmental responsibility and safety across key markets, B. Braun Medical Inc. announced today it has achieved "Best in KLAS" for Smart Pump Technology in KLAS's 2008 Top 20: Best in KLAS Awards for Medical Equipment Report. Recognized as a category leader for two years in a row, and most recently ranked "Best in KLAS" for Smart Pumps in the 2007 Year End Report, B. Braun continued to improve its position on the customer feedback-based ranking.
Information on the pumps and the Best in KLAS recognition is available at www.bbraunusa-smartpumps.com/news.
"The KLAS ratings are one of the most important benchmarks of our success because they reflect the opinions of our most valued audience - our customers," said Gale White, Vice President of Infusion Systems for B. Braun Medical Inc. "It's one thing to have cutting-edge technology with all the bells and whistles, but it's quite another to have a system that customers say helps them improve care. The fact that our customers rank us at the top year-after-year is proof that we're continuing to meet their needs and deliver products that are safe, reliable and easy to use."
The KLAS report, which is published semi-annually as a report card of vendor performance, is based on the opinions of healthcare executives, managers and clinicians. The summary of performance data collected over the past 13 months ranks the top overall vendors, as well as leaders in each market segment.
Customers gave B. Braun smart pumps the highest ratings in several key categories, including "needed functionality" and overall vendor/product satisfaction. The company's attention to detail and quality of customer service also earned B. Braun high marks in the "Keeps Promises" and "Proactive Service" scores. In fact, B. Braun's Outlook(R) Safety Infusion System was the only smart pump to improve its scores from the previous year's ratings, increasing an average of four percentage points above the competition and also achieving top marks in "Delivery of New Technology," "Ease of Use" and "Product Uptime" categories.
B. Braun's Outlook(R) Safety Infusion System offers a variety of features that improve the safety of IV medication delivery. It features an extensive drug library, barcoding capabilities and a flexible platform that can be upgraded as a facility's needs change. This enables clinicians to improve patient safety as they streamline care. The Outlook(R) system is designed to ensure the right patient is receiving the right drug and the right dose by an authorized clinician. The system's open architecture design allows it to interface with hospital or pharmacy information management systems, making it customizable to various healthcare environments.
Information on the pumps and the Best in KlAS recognition is available at www.bbraunusa-smartpumps.com/news.
About B. Braun
B. Braun is a global leader in regional anesthesia, infusion therapy, parenteral nutrition, pharmacy products and services, and a pioneer in passive safety devices and DEHP/PVC-free products. Every day, some 36,000 B. Braun employees worldwide share their knowledge with colleagues and customers to improve working processes in hospitals and medical practices and to enhance safety for patients, doctors and nurses.
Consistently recognized by Frost & Sullivan and KLAS for its medical technology and support services, B. Braun promotes best practices for continuous improvement of healthcare and, through its "Sharing Expertise(R)" initiative, helps today's healthcare workers address critical issues including environmental responsibility, medication errors reduction and infection prevention. For more information, call 800-854-6851, e-mail us at
inquiry@bbraun.com or visit B. Braun at www.bbraunusa.com.
About KLAS
KLAS is a research firm specializing in monitoring and reporting the performance of healthcare vendors. KLAS' mission is to improve delivery, by independently measuring vendor performance for the benefit of our healthcare provider partners, consultants, investors, and vendors. Working together with executives from over 4500 hospitals and over 2500 clinics, KLAS delivers timely reports, trends, and statistics, which provide a solid overview of vendor performance in the industry. KLAS measures performance of software, professional services, and medical equipment vendors. For more information, go to www.KLASresearch.com, email
marketing@KLASresearch.com, or call 1-800-920-4109 to speak with a KLAS representative.
(C)2008 KLAS Enterprises, LLC. All Rights Reserved.
Functionality, Quality, Ease of Use and Customer Satisfaction Earn
Outlook(R) Safety Infusion System Customer Recognition for Second Year
in a Row