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Telehealth in 2013: Videoconferencing, Virtual Visits and Smartphones Power Population Health Management

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"Telehealth in 2013: Videoconferencing, Virtual Visits and Smartphones Power Population Health Management" is a new white paper from the Healthcare Intelligence Network.
2013-07-31 15:57:59 - Healthcare is leaning on videoconferencing more than ever to monitor discharged patients, conduct remote consults and facilitate communication, according to new market research from the Healthcare Intelligence Network.

SEA GIRT, NJ, USA, July 31, 2013 --- New market data on telehealth use has identified a rise in videoconferencing from 41 percent in 2010 to 59 percent in 2013, according to 129 organizations who completed the July 2013 Telehealth survey by the Healthcare Intelligence Network.

Respondents also reported a decrease in the use of land lines from 80 percent in 2010 to just 53 percent in 2013, while the use of smartphones rose from 30 to 40 percent in the same time period.

More reliance on mobile health is also reflected in responses to the survey, in which healthcare organizations reported wireless technology, data monitoring and the Worldwide Web among the top technologies used in telehealth programs, just as in 2010.


notable telehealth trend for 2013 is an increase in health activities monitored remotely. One hundred percent of respondents now monitor weight and vital signs, up from a respective 79 and 77 percent in 2010. The top health conditions monitored remotely remain the same as 2010: heart failure, COPD and diabetes.

The greatest barriers or challenges to telehealth implementation are cost (26 percent) and reimbursement (22 percent).

Yet, despite various barriers, 67 percent of respondents use telehealth for clinical or non-clinical purposes, and 26 percent plan to launch a telehealth service in the next 12 months.

More results from the survey are available in the latest HINtelligence report, Telehealth in 2013: Videoconferencing, Virtual Visits and Smartphones Power Population Health Management, a complimentary downloadable HIN white paper.

Download this white paper on Telehealth in 2013 at

NEWS FACTS: HIN's white paper, Telehealth in 2013: Videoconferencing, Virtual Visits and Smartphones Power Population Health Management, summarizes July 2013 responses from 129 health plans, hospitals, physician practices and others on telehealth program components, focus, results and ROI. Other data highlights from the survey include the following:

* Telehealth’s impact on healthcare access continues to rise, from a 70 percent increase in 2010 to an 82 percent increase in 2013. Other utilization metrics include an increase in efficiency and a decrease in readmissions and hospitalizations.

* Although 56 percent of respondents claim it is too soon to measure ROI from telehealth, 26 percent report that it falls between 2:1 and 3:1.

* The use of primary care real-time remote diagnostics as a clinical application has been cut in half, from 50 percent in 2010 to 25 percent in 2013.

Download this white paper on Telehealth in 2013 at


"With more than 10 million Americans directly benefiting from a telemedicine service during the past year, it is important for healthcare organizations to identify the barriers, target populations and best practices of telehealth programs. This report provides actionable data on existing programs that will help organizations looking to implement or improve their own services."

Please contact Patricia Donovan to arrange an interview or to obtain additional quotes.

About the Healthcare Intelligence Network --- HIN is the premier advisory service for executives seeking high-quality strategic information on the business of healthcare. For more information, contact the Healthcare Intelligence Network, PO Box 1442, Wall Township, NJ 07719-1442, (888) 446-3530, fax (732) 449-4463, e-mail, or visit

Press Information:
Healthcare Intelligence Network

800 Route 71 Suite 2
Sea Girt, NJ 08750

Contact Person:
Patricia Donovan
Managing Editor
Phone: 732-449-4468
email: email


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