2013-03-22 15:07:43 - Share2B optimizes business processes / This social business suite interlinks teams and individuals, tracks sales leads and integrates existing applications
Many companies have identified social media as a means of communicating directly with their customers. The benefits are obvious – dialogue is neither time- nor location-dependent, companies can address their target audiences directly and obtain instant feedback via comment functions. The new Share2B social business software focuses on the benefits and dynamics of modern communications platforms and uses these to deliver a streamlined, group-based working environment. This provides companies with genuine potential savings, generated by more streamlined, more effective communications processes, improved teamwork and a higher degree of team spirit amongst team members.
Improved information flows deliver greater efficiency
Share2B focuses on social sales, social collaboration and social intranet. This simple, intuitive form of teamwork gives staff more scope to concentrate on
the essentials, i.e. their work, instead of having to think about who has to be informed when and in what format or medium. Project progress is made more transparent for all involved. Line managers and other project team members can overtly get up to speed with project developments without being perceived as "Big Brother“. Share2B represents a sensational advance in information management and team work for companies with staff working in different departments and branches and at multiple locations.
Seamless integration facilitates social sales
When a sales executive, for example, requires a certain piece of information about a customer, he or she no longer has to email a circular or get on the phone and ring round all the departments. In Share2B they simply view the group, which is linked to the customer account in their CRM system, and share information with the sales team. A few clicks is all it takes to launch a survey/poll, post news, comment on posts, upload files or simply mark a post with "I like". To initiate a new project in Share2B, you simply set up a group, which you can mark as an ‘open-access’ or an ‘invitation only’ user group as required. To this end you simply invite the relevant specialists to join the group and in no time at all you have assembled a team to meet your objectives. Share2B’s Profile Search function assists each project group to find experts throughout all corporate departments and locations. External specialists, for instance customers or service providers, can be quickly integrated into the system and special project groups via their accounts. Full project progress is mapped in the groups and this is where all news and activities appear, visible to all team members. Everybody always knows what's going on.
Simple to use, intuitive to learn
For all its claims to be high-performance, one thing is clear - "social business software must be simple and intuitive to use", says Tom Schuster, CEO of Share2B Inc., the developer of the suite. In countless conversations with CEOs, Marketing and Sales Directors his company discovered that those in positions of responsibility have clear preconceptions and tangible expectations of such an application. “The software has to provide a specific benefit to each individual user”. The Share2B developers designed systems entirely in line with these principles. “Our suite makes day-to-day working considerably easier.” And that in turn benefits a company a great deal. Share2B is one of the most open and most flexible systems on the market. The suite can be easily linked, for instance, to the popular SugarCRM system, using software connector. This adds a whole new dimension to social sales and social CRM. The page and wiki functions enable this social business tool to cover important intranet functions, ranging from HR-Department-updated staff manuals and central telephone lists through to complex, key-user-driven, project-focused knowledge management.
Open, flexible, (data)secure
Share2B itself is based on open-source technology, which gives customers and IT service providers the huge benefit of being able to customize the suite as required. Functions, which are not included in the basic system, can also be incorporated via an app interface – from simple external links to a social media newsroom, which provides an overview of corporate Facebook and Twitter channels. The open structure easily enables Share2B to be seamlessly integrated into existing software solutions, such as CRM and ERP systems. Share2B also gives customers a free choice as far as hosting is concerned. The suite can either be installed as an on-demand entity in the Share2B Inc. cloud, at a cloud service provider, in the company’s own cloud or on the company’s own server. The US management consultancy McKinsey recently published a study, which says that the majority of knowledge workers spend around 28 hours a week writing emails, making calls and searching for information to enable them to work together with their colleagues in a conventional manner. That emphasizes the point that the effort required to roll out Share2B in any company and the associated license costs are an investment that quickly pays dividends in terms of the savings generated through greater efficiency. And the best thing about it is that Share2B enables staff to go about their work with greater motivation and enjoyment.
You find more information at http://www.share2b.com
Share2B is an open, flexible enterprise social collaboration solution. The system provides sales support, improves internal communication and promotes teamwork throughout the company– across departmental, locational and even country boundaries. This social business suite applies familiar social media technologies and makes them business-compatible. The intuitive user interface enables companies to dispense with long induction sessions for staff when rolling the system out. Share2B is based on open-source software and offers a free choice of hosting options, ranging from an on-demand cloud service through to a proprietary server environment. The available mobile app also enables field sales executives to remain in constant direct touch with their teams.
social business, social intranet, social crm, social sales, social collaboration, erp