2009-10-08 16:48:45 - Contract extension adds 300 vehicles to advanced tracking solutions

Severn Trent Water, the water company serving more than eight million customers across central England, is extending its vehicle tracking solution to include a further 300 vans and commercial vehicles. The vehicles, part of the company’s clean water fleet, will be fitted with DigiCore’s innovative C-track system following a similar installation last year that has delivered both operational productivity and

cost savings.

During 2007, the C-track system was initially fitted to 200 vans and commercial vehicles within Severn Trent Water’s customer metering and sewerage fleets, with a view to developing a wider application within the company. Severn Trent Water has now completed the rollout to the sewerage operation, and extended the deployment to its water samplers and water production vehicles.

C-track has provided Severn Trent Water with management information never before available, and together with management and shift changes, meter reads per hour have increased by 19 per cent, and there has been a substantial reduction in overtime claims. In the sewerage business, jobs per hour increased by 6 per cent, with a small reduction in overtime claims.

Severn Trent Water uses a web-based version of the C-track system to provide added visibility and control over its mobile assets and workforce. The solution incorporates effective real-time tracking that allows the company to monitor vehicles in the field, as well as high-level management reporting to help it better understand fleet performance and identify possible areas of improvement.

The vehicle tracking solution has been designed to achieve a range of efficiencies and promote best practice throughout all areas of Severn Trent Water’s fleet operation.

Paul Adams, Project Manager at Severn Trent Water commented: “We needed a system that could be deployed quickly, so we could start getting the benefits straight away. Severn Trent Water requested that DigiCore host the IT service, and deliver the solution over the internet via a web browser.”

“DigiCore took its proven vehicle tracking system, and quickly developed a web-based solution that is delivering added insight into our fleet operations, helping us to achieve significant operating efficiencies, promote safer and more responsible driving, and enhance the service we offer to our customers.”

Tom O’Connor, Managing Director of DigiCore Ltd said: “We are delighted to be extending our relationship with Severn Trent Water and this partnership underlines our ‘Customers for Life’ philosophy. The flexibility of the C-track system has enabled us to work closely with the customer to develop a bespoke solution that provides genuine value by meeting their precise business and operational needs.”

C-track is a sophisticated fleet management system that adopts the latest technology to provide a comprehensive real-time vehicle management tool. This proven solution provides vital information about mobile assets and workforce, and offers a scaleable mobile solution that meets the complex needs of car, van and commercial vehicle fleet operators.


About Digicore
Digicore (www.digicore.co.uk) works in partnership with its customers to develop solutions that deliver measurable business and operational benefits by providing total visibility and control of mobile assets and mobile work forces. They are one of the leading vehicle tracking specialists in the UK.

For further information, please contact:

Tom O’Connor
Digicore
info@digicore.co.uk
Tel: +44 (0)20 8515 2900