2009-04-16 18:30:03 -

Research and Markets ( www.researchandmarkets.com/research/cca454/homeshoring_and_te : ) has announced the addition of the " Homeshoring and Telework: Guidance for Global Services Delivery : " report to their offering.

Homeshoring will complete the decade-long build-out of the Global Delivery Model (GDM). GDM emerged in the late 90s with the rise of India as an offshore destination for projects like Y2K and modernization of legacy applications. Much of the value proposition centered on labor arbitrage, increased offshore labor supply due to lowering of service trade barriers and the global chase for skilled labor in response to a period of high growth, strong OECD currencies and low inflationary markets.

Subsequent evolution focused on development of "hub and spoke" onshore, nearshore and offshore delivery

teams that maintain and develop an increasing breadth and depth of services including applications, infrastructure and business processes; and as arbitrage opportunities reduced in a supply market like India, another location was sought to provision supply such as Brazil or the Philippines Much of this success is due to process maturity and modularity (e.g., SEI CMMI and ITIL), sufficient global bandwidth, and clients' improvement in vendor, project and collaboration management.

GDM will expand in the next two years, but the direction will be reversing with "homeshoring" rising as a legitimate sourcing option in response to increased unemployment and protectionism. Homeshoring enables a politically-attractive, cost-reduction option for outsourcers providing or seeking improved global delivery of services. Homeshoring can provide substantially better talent for client-facing operations and certain high-end skills, such as investment banking, editorial services, and call center services.

Telework is a key component of such homeshoring initiatives. The value proposition will not be focused on labor arbitrage, but on cost savings made from flexible work hours, reduced real estate costs (offices), and the ability to tap into a talented flexible labor pool, previously under-utilized by the majority of service providers and their client bases.

For more information visit www.researchandmarkets.com/research/cca454/homeshoring_and_te :



Laura WoodSenior Manager press@researchandmarkets.com : mailto:press@researchandmarkets.com Fax

from USA: 646-607-1907Fax from rest of the world: +353-1-481-1716