2010-02-03 13:54:03 -

Research and Markets ( www.researchandmarkets.com/research/131ff5/world_visual_colla : ) has announced the addition of Frost & Sullivan's new report " World Visual Collaboration Managed Services Markets : " to their offering.

This Market Engineering study provides a detailed view of the global market for visual collaboration managed services, describes the key market trends, dynamics and influential players, as well as gives an overview of the principle market metrics together with a forecast of main revenue streams to 2015


Research Overview


This Frost & Sullivan research service titled World Visual Collaboration Managed Services Markets : provides an analysis of key challenges, drivers, and restraints in the market, as well as an assessment of the overall trends and revenues for

2008 and a revenue forecast to 2015 for the global market.

This analysis is available through the publisher's Conferencing & Collaboration Growth Partnership Services program. With continuous access to intelligence and resources from all seven perspectives of the Complex Business Universe, the Growth Partnership Services program ensures that you and your Growth Team are able to maintain a 360 Degree Perspective of the market. This comprehensive, objective information allows your company to mitigate risk, identify new opportunities, and drive effective strategies for growth.

Market Overview


Multiple Advantages Underline Renaissance of Visual Collaboration Managed Services


Visual collaboration, after years of constant challenges, became a technology that businesses regarded as difficult and unlikely to be used on a regular basis. However, a perfect storm of technological, economic, and environmental developments has brought visual collaboration to the forefront again. A driver that is most likely to contribute to the growth of the visual collaboration market is the reduction of travel required by a company, notes the analyst of this research. This can create significant cuts in business costs and help improve productivity levels; employees can conduct their businesses without the need to meet face-to-face with their clients or partners. New models offered by service providers that do not require up-front capital expenditure (CAPEX) by customers are also adding to the widespread adoption of visual collaboration services globally. In addition, growing concerns about the environmental impact of business operations are motivating companies to look toward eco-friendly solutions that will not require a large investment. Another factor that significantly adds to the growing adoption of visual collaboration services in general is the dispersed workforce that needs to stay in touch with each other and their clients.
The recent swine flu pandemic has proved that using online collaboration tools, including visual collaboration, has helped in preserving business continuity.

Until recently, visual collaboration services were perceived to be a privileged tool for the use of the upper management, as they were believed to be difficult to deploy and required extensive training.

However, with the emergence of managed services, visual collaboration has been simplified to a click of a button. Because of the simplicity of usage, travel budgets reductions, and new business models offered by service providers, visual collaboration solutions are experiencing a renaissance. Now, service managers are responsible for the successful placement of a call, maintenance, patch and hardware upgrades among other responsibilities, explains the analyst. Clients can therefore give their undivided attention to the content of the call and not worry about its technical aspect.

Expanded Offers Including New Features and Focus on Being One-stop Shop to Offset Pricing Pressures

A major challenge that high-end visual collaboration services providers have confronted is low awareness about the benefits and ease-of-use of visual collaboration tools among business leaders. A common misconception, quite prevalent until recently, was that such tools and services were difficult to use, required extensive expertise, and were reserved mostly for upper-level executives. This was compounded by the glaring lack of interoperability between devices and networks provided by different vendors. Lastly, the shortage of display rooms in certain regions, especially in Europe, added to that misconception, as potential clients did not have the opportunity to experience high-end visual collaboration at first hand.

Visual collaboration managed service providers will likely experience some pricing pressure in the coming years in the more mature markets, but mostly in the emerging markets, where prices have further to fall.

Additionally, increasing automation will lead to lowered demand for managed services. In order to fight this fall, vendors will have to expand their offers and include new or upgraded features. Rising interest in high-definition and immersive visual collaboration is leading to increased competition among value-added resellers and equipment vendors, fuelling pricing pressure which, in turn, will contribute to falling prices, cautions the analyst. Service providers will need to improve their product portfolios to create a one-stop-shop for managed services.

Technologies


The following technologies are covered in this research.

- Videoconferencing
- Telepresence

Key Topics Covered:

1. Introduction


2. Market Overview


3. Demand and Revenue Analyses


4. Market Analysis


5. Market Landscape


6. Competitive Structure of the Market


7. Competitive Analysis


8. Conclusions


9. About Frost & Sullivan


For more information visit www.researchandmarkets.com/research/131ff5/world_visual_colla :



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