2012-02-14 12:17:31 - LCM Systems is offering customers remote set up and diagnostics to resolve support issues and aid set-up of load cell systems.

Load cell manufacturer and supplier LCM Systems is now able to offer its global clients remote support for its comprehensive range of software, used as part of sophisticated sensor systems. Thanks to propriety software, LCM’s in-house design engineers will be able to quickly, securely and efficiently access customers systems to directly resolve customer support issues, including initial calibration and remote diagnosis.

“Until now, our engineers have been advising our overseas customers either via the telephone or email.” explains Steve Sargeant, Managing Director at LCM Systems. “Although this has worked well, sometimes it can cause confusion as we can’t actually see the problem and explaining it can sometimes be difficult. Now, our engineers can directly access the system, resulting in any problems

being quickly resolved, enabling the customer to concentrate on their particular application.”

LCM Systems design and manufacture high quality load cells, load pins and load monitoring instrumentation systems. Application problems are solved with a standard products or with a bespoke solution. We pride ourselves in building a successful and close working relationship with all our customers, with the aim of establishing a strong commercial and technical link, to the benefit of both companies.

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Enquiries: Steve Sargeant. LCM Systems Ltd. Unit 15, Newport Business Park, Barry Way, Newport, Isle of Wight. PO30 5GY.
Tel: +44 (0)1983 249264 Fax: +44 (0)1983 249266
E-mail: steve@lcmsystems.com www.lcmsystems.com
Twitter: www.twitter.com/lcmsystems

UK Press Contact:
Eileen Holmes-Ievers. In Press Public Relations Ltd. St John's Chapel, High Street, Lambourn, Berkshire. RG17 8XL. Tel. +44 (0)1488 674200 E-mail: eileen@inpress.co.uk www.inpress.co.uk.
Twitter: www.twitter.com/InPressPR

135LCM
February 14, 2012