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Reinventing Retail Banking in the Middle East

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2014-02-10 13:52:14 - The 9th Annual Middle East Retail Banking Forum will host over 150 senior retail banking professionals from 7 - 9 April 2013 in Dubai to attend one of the most anticipated retail banking events in the Middle East.

Fleming Gulf conferences is back with its most anticipated retail banking event that has been running successfully for eight consecutive years. This time too, Fleming Gulf has brought together industry leaders, decision makers and leading solution providers from across the Middle East to learn, network and promote business.

The three day forum will involve retail banking experts and global solution providers from all over the globe who will share their expertise through individual presentations and panel discussions.

Ajay Makhija,Group Head – Global Consumer Bank, SAMBA Financial Group will throw some light on key issues such as 'Cross Selling Penetration' and ' Customer Value management' in his presentation on 'Maximizing Customer Engagement across Delivery Channels'

In a highly competitive market environment, customer acquisition

is one of the most important factor for any bank to increase their existing customer base. Sundar Parthasarathy,Executive Vice President & Head of Consumer Assets, Abu Dhabi Commercial Bank will highlight key issues in his presentation on 'Strategies on Improving Customer Acquisition'

The highlight of this conference is the Guru Panel Discussion which will focus on 'Transforming Retail Banking into a

Futuristic Banking Model'. This Panel will see involvement of participants from Standard Chartered Bank , Citibank NA, The Commercial Bank of Qatar QSC, National Bank of Abu Dhabi, SAMBA Financial Group and Doha Bank.

The forum will see topics such as 'Creating Success and Driving Profitability in a New Lending Reality' , 'Transforming Personal Banking by making it more Customer Centric' , 'Unlocking Customer Advocacy in Retail Banking' and more.

Over a period of 3 days, top banking decision makers from the region will be involved in changing the future of retail banking in the Middle East by brainstorming best practices and opportunities.

Media Contact:
Sanjay Swamy
T: + 971 4609 1570

Contact Information:
Fleming Gulf

Fleming Gulf
Dubai Airport Free Zone
P.O. Box 54772
Dubai, U.A.E.

Contact Person:
Sanjay Swamy
Phone: +97146091570
email: email


Madhura Gaikwad
Phone: +971-4609-1570

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