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QuestBack launches Leadership Compass to transform 360° feedback

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2014-04-30 14:57:06 - Enables businesses to get ahead through powerful anytime, anywhere solution

London and Oslo, 30 April 2014, QuestBack today launched Leadership Compass, a next generation 360° feedback platform that makes it easy and fast to increase understanding and drive leadership development by involving individuals, their managers, peers and even customers in the review process.

Engaging and retaining the best staff is key to winning the war on talent and building successful, high performing organisations. 360° feedback is critical to enable managers to learn through experience and become more engaged and effective. However traditional 360° feedback software does not cover every scenario and is , time-consuming, expensive and difficult to use. This means that 360° feedback exercises have previously been confined to a narrow group of senior managers and carried out infrequently.


Leadership Compass is different – it combines the strength of the 360° review process with self-service and mobile capabilities, enabling faster, automated and more efficient access, increasing survey adoption and depth. Surveys can be run at any point of the year, rather than on annual basis, and through its web-based model 360° feedback can be extended to all managers. Additionally, QuestBack Leadership Compass collects and measures context dependent feedback, helping organisations understand which leaders work best within a given situation and adapting questions to individual requirements.

QuestBack Leadership Compass makes it simple to run powerful anytime, anywhere surveys. Examples include:
• A manager initiating an ad-hoc survey to measure their success in a new role or at the end of a specific project.
• The executive board looking for feedback on senior management performance across the globe, aligned against specific KPIs.
• HR departments mapping customer satisfaction against managerial performance, identifying gaps in leadership by surveying executives, their line managers and customers.

“Leadership development is consistently rated as the number one priority by CEOs across the globe,” said Michael Courtier, Senior Project Manager, QuestBack. “360° surveys are recognised as the perfect way for leaders to grow though comprehensive, actionable feedback. However in the past these surveys have been time-consuming and complex to deploy – confining their use to annual reviews of top tier management. QuestBack Leadership Compass breaks down the barriers to using 360° feedback, with its intuitive user interface and mobile-first design making it fast and straightforward to create surveys, collect feedback and turn it into actionable insight.”

QuestBack Leadership Compass is accessed and used via a central Feedback Centre console that provides everything a new user needs to get started. . Powerful, customisable reporting and dashboards make it simple and fast to understand feedback as it happens, and take appropriate action. Employee data is held securely at all times and anonymity of responses is guaranteed, ensuring feedback is completely objective.

Fully compatible with mobile devices and with built-in support for multiple languages, it comes complete with comprehensive content, including a bespoke library of questions based on models such as Scouller’s Three Levels of Leadership and Collins’ Level 5 Leadership.

It integrates easily with QuestBack’s innovative, flexible, Enterprise Feedback Suite (EFS). This makes it simple to create a complete corporate feedback strategy and bring in information from other surveys, such as annual employee engagement exercises to deepen insight.

About QuestBack
QuestBack online surveys and managed feedback solutions empower companies to make smarter decisions, transform customer and employee experience and get ahead of the market. Founded in 2000, QuestBack is headquartered in Oslo, Norway and privately held with 19 offices worldwide. More than 4,000 global customers rely on QuestBack – including Volvo, Ernst & Young, Coca-Cola and General Mills.

For more information:
Measures Consulting
Chris Measures +44 (0) 7976 535147/

Press Information:

London, UK

Contact Person:
Justyna Sobkowicz
Phone: 0207 403 3900
email: email


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