New Cameleon SC Suite Helps Drive Insurance Company Growth and Performance

2008-10-20 18:25:03 -

www.access-commerce.com - Access Commerce Stephanie Mustari P: (847) 583-7610 smustari@access-commerce.com www.access-commerce.com Access Commerce (Euronext:7424), a leading provider of multichannel commerce and configurator software, today announced that it is expanding its solution offerings into the Insurance market with the general availability of its new Cameleon SC Suite powered by Cameleonedge technology. The Cameleon SC Suite builds on the Company's twenty years of experience helping manufacturers optimize complex selling and ordering processes.

Insurance Companies Battle for Growth and Profitability

In today's marketplace, insurers are placing greater emphasis on agility and innovation to achieve success with their customers. There is a need to offer a broader family of products that are tailored and priced based on individual needs, and to further refine offerings for sale through multi-faceted distribution channels and partnerships. Insurers look to speed as a differentiator, accelerating the introduction of new products to market, while continuing to control costs and manage risk. Responsiveness to customer requests and greater focus on customer satisfaction are high priorities, as new customer acquisition costs can far outweigh the retention costs for most carriers.

Product Lifecycle Management for Insurance Companies

Cameleonedge Designer is a Product Lifecycle Management (PLM) application that enables insurance companies to optimize the design, development, deployment and management of insurance products. It applies innovative Process-based Modeling(TM) that combines ease of use, and collaborative workflow. This approach allows companies to employ industry best practices, moving the modeling process from a back-office, IT dependent activity to business users. The result: product managers have the ability to independently accelerate new product development and market launch activities.

A dashboard portal also helps manage workgroups, projects and tasks to enhance collaboration throughout the enterprise. Sales, marketing, operations and customer service people can all work on "one version of the truth" as it relates to product offerings. Re-usable building blocks stored in one central repository make it easy to create new products and quickly bring them to market.

High Performance Configuration Engine

Cameleonedge Configurator is a multichannel configuration and pricing engine that easily integrates with existing web sites, CRM and billing systems to eliminate errors and improve the customer experience. It can be used to quickly generate complex quotes or proposals for business customers, and can be used in call centers, by agents and on-line to help consumers select the best coverage and pricing to meet their needs. A unique versioning capability allows carriers to view a customer's contract in context of the original rules and pricing, making it easier to manage claims and sell upgraded policies. It can tackle any range of complexity, from hundreds to thousands of factors, options or prices to billions of possible combinations and beyond.

Leading Edge Technology

The Cameleonedge service-oriented architecture (SOA) simplifies integration with existing IT assets, promotes re-use, and helps businesses respond more quickly and cost-effectively to changing market conditions. Multi-threading, object pooling, lazy loading and clustering deliver market leading performance and scalability benchmarks achieving sub-second response time for thousands of concurrent users. AJAX improves performance, interactivity and usability for both internal and external users, while RSS helps keep everyone involved in the product management process informed about status and events.

The Customer View - Sud Ouest Mutualite

Sud Ouest Mutalite (SOM), a French mutual insurance company and part of Groupe APICIL, has deployed Cameleon as part of its growth strategy to offer customized healthcare coverage, and more effectively promote their entire range of benefits offerings. "Cameleon is a very effective sales tool, enabling each Sud Ouest Mutualite member or prospect to easily select the most appropriate coverage for their requirements from among the thousands of options available in our mutual insurance company's customized Complementary Healthcare and Benefits line," said Philippe Gaspel, Vice President of Customer Service. "It helps us go to market through all our sales channels: brokers, agencies, call centers and web. That way we can speed up our business development and do it in a more consistent manner. From a technology stand point, Cameleon has fulfilled our need to modernize our information systems and readily integrate with the existing components."

"The Cameleon SC Suite is an innovative solution designed for Insurance companies to accelerate time-to-market, increase offering variability and quality, enhance channel flexibility and reduce IT expenditures," said Jacques Soumeillan, President and CEO of Access Commerce. "SOM is a perfect example of our ability to support business agility strategies, and develop solutions that work in this market."

Cameleonedge will be available at the end of October. More information can be found at www.cameleon-edge.com.

About Access Commerce

Access Commerce is an international provider of Multichannel Commerce and Configurator software.

Cameleon from Access Commerce helps companies sell customizable products and services across every sales channel by optimizing guided selling, product configuration, pricing and quote generation processes. Combining SOA and Web 2.0, it delivers unsurpassed performance and scalability to support the needs of large, international enterprises. Companies use Cameleon to improve their business agility, a key to accelerating time-to-market, enhancing the customer experience and increasing revenues. Cameleon is trusted by some of the world's largest businesses including Air Liquide, Eaton Corporation, Invacare, Legrand, Leroy Merlin, Pages Jaunes (Yellow Pages), Philips Electronics, Saint-Gobain, Schneider Electric, SFR and ThyssenKrupp. Access Commerce is headquartered in Toulouse, France and Chicago, Illinois.

Cameleon and Cameleonedge are trademarks of Access Commerce SA and may be registered in certain jurisdictions. All other product and company names mentioned are the property of their respective owners.

For more information, visit www.access-commerce.com

Multichannel Solution from Access Commerce Drives Product
Innovation, Personalized Marketing and Accelerates Quote to Enrollment
Processes