Communicado's Streamline Solution Now Rated "Avaya Compliant"
2008-10-06 20:07:02 -
- Communicado Kelly Anderson, 714-415-6695 kanderson@communicado-inc.com or Avaya Lynn Newman, 908-953-8692 lynnnewman@avaya.com Communicado Inc. (www.communicado-inc.com), a leading provider of management solutions for converged voice and data communications networks that carry real-time person-to-person business communications, today announced that its Streamline Network Assessment solution is compliant with key IP Telephony solutions from Avaya, a leading global provider of business communications applications, systems
and services.
Communicado's Streamline Network Assessment solution helps businesses leverage the benefits of Voice over IP (VoIP) and Unified Communications applications by assessing the current state of the network, identifying potential problem areas beforehand, and recommending a prescriptive course of action to assure a superior quality of experience for the end user. The application is now compliance-tested by Avaya for compatibility with its Communications Manager and IP Office solutions.
Steve Rizzone, CEO of Communicado, said, "We are pleased with the addition of our Streamline Network Assessment and Monitoring solution into the Avaya partner ecosystem and are excited about the benefits this will bring to businesses of all sizes as they embrace the potential of VoIP and Unified Communications. These new applications bring many new benefits - along with many new challenges - to the support staff responsible for the successful deployment and operation of these systems. Streamline was designed from the ground up to address these new environments and provide everything needed on a single platform to provide the best quality of service possible. We are pleased to work with Avaya to offer complementary solutions that will help both customers and partners alike."
Communicado is a member of the Avaya DevConnect program - an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company's investment in its network. As a gold member of the program, Communicado is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab in Lincroft, New Jersey. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant. Doing so ensures businesses can confidently add best-in-class capabilities to their network without having to replace their existing infrastructure - speeding deployment of new applications and reducing both network complexity and implementation costs.
"By offering compliance testing to the many innovative companies like Communicado who are members of our DevConnect program, Avaya promotes fully interoperable solutions that help businesses unleash powerful new possibilities," said Eric Rossman, vice president, developer relations and technical alliances, Avaya. "They are able to use intelligent communications to connect employees and customers to information from wherever they are, over whatever device they have available - getting more out of their multivendor network and delivering new value to their bottom line."
About Avaya
Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500(R), use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large. For more information visit the Avaya Web site:
www.avaya.com. For more information on the Avaya DevConnect program, visit www.avaya.com/devconnect.
About Communicado
Communicado (www.communicado-inc.com) is the leading provider of management solutions for converged voice and data communications networks that carry real-time person-to-person business communications. Streamline(R) was developed specifically to address the unique challenges presented by Unified Communications deployments and the business opportunity enabled by the Managed Services business model. The Streamline Management as a Service platform provides Telephony VARs, Data Networking VARs, IT VARs and Service Providers a complete solution to address the entire customer communication environment using VPN-less secure remote access capabilities. Communicado is privately held and based in Santa Ana, California.
ΒΆ Communicado's Streamline Network Assessment Application is
Compatible with Key Avaya IP Telephony Solutions; Assures That Avaya
Customers and Partners Will Achieve and Maintain the Highest Quality
of Service Possible When They Introduce VoIP and Unified
Communications Into Their Converged Networks
