Top companies in customer and employee engagement honored at second annual Engage Summit -

2008-05-16 08:21:05 - Allegiance presented the awards to this year's winners at the company's second annual Allegiance Engage Summit on May 8, 2008. Awards were given for the top scores in four areas: customer engagement, employee engagement, customer feedback and employee feedback. Allegiance also presented a special Partner Recognition award.

SALT LAKE CITY - May 15, 2008 - Allegiance, Inc., the premier provider of Enterprise Feedback Management technology and services, today announced the winners of the second annual Allegiance Engagement Awards. The Engagement Awards are given to organizations that have demonstrated high customer or employee engagement based on customer and employee surveys and feedback collected through the Allegiance Engage platform in 2007. Companies with high engagement scores use employee and customer feedback to improve their organizations.



2008 Customer Engagement Award
RS Medical
Vancouver, Washington

2008 Employee Engagement Award
Mountain America Credit Union
West Jordan, Utah

Customer Feedback Awards
State Bank and Trust
Fargo, North Dakota

Sky Bank
Indianapolis, Indiana

Employee Feedback Awards
Desert Schools Federal Credit Union
Phoenix, Arizona

BNSF Logistics
Springdale, Arizona

Partner Recognition Award
Zions Bancorporation
Salt Lake City, Utah

'Allegiance is honored to recognize these companies for their commitment to excellence in engagement,' said Adam Edmunds, CEO of Allegiance. 'Companies that understand the importance of engaging employees and customers are more successful and enjoy faster growth. We commend these companies for going beyond the ordinary in opening feedback channels with their employees and customers and being responsive to their needs.'

Scoring for the Engagement Awards is based on Allegiance Pulse, a top-down analysis survey designed by loyalty experts and Ph.D.s to measure attitudes and intentions of customers and/or employees. Scoring for the Feedback Awards is based on Allegiance Voice, an always-on listening system used to collect, manage and respond to feedback from all points of contact.

About Allegiance
Allegiance, Inc. is the premier provider of Enterprise Feedback Management (EFM), solutions that drive growth and increased profitability through improved customer loyalty, employee retention and engagement. The Allegiance Engage Platform is a suite of web and phone-based solutions joined with best practices consulting that allow companies to measure and manage customer and employee engagement across the enterprise. The components of The Engage Platform are customizable to each company's needs and offer management tools and predictive analytics that link employee and customer engagement to real business outcomes. Allegiance serves customers of all sizes across a variety of industries. Allegiance is a privately owned company based in South Jordan, Utah. For more information about Allegiance, visit www.allegiance.com .
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