City Government Deploys UltiPro® to Maximize Human Resources Efficiency and Productivity

2009-11-10 13:15:04 -

Ultimate Software (Nasdaq:ULTI), a leading provider of end-to-end strategic human resources, payroll, and talent management solutions, announced today that the City of Nampa, a municipal government in Idaho with approximately 750 employees, has improved its overall human capital management (HCM) processes since deploying UltiPro’s end-to-end solution earlier this year, including HR, payroll, recruitment, performance management, and time management functionality delivered

through Software-as-a-Service (SaaS).

Prior to using UltiPro, the City of Nampa was using five different applications to manage its workforce. Each solution required system maintenance with related annual fees, and the duplicate information among these systems often didn’t match, requiring the City of Nampa’s HR staff to reconcile the data and then compile it manually for reporting.

As a result, the decision-making team sought a best-in-class HCM solution to streamline administrative efficiencies as well as deliver strategic HR tools for maximum benefits. The City chose Ultimate Software’s UltiPro in September 2008 and, since deploying UltiPro, has.



- Improved its time-to-hire and made it easier to identify qualified candidates for open positions
- Reduced headcount for payroll staff by significantly increasing efficiency
- Moved to paperless HR and payroll processes


In the past year, the City of Nampa has experienced a tremendous increase in job applications for its open positions. To better manage this influx, the City leveraged UltiPro to automate the entire recruitment process, centralize applicants into a single database, and ultimately expedite its time-to-hire. Using UltiPro’s online prescreening process, HR and hiring managers can quickly sort through hundreds of applicants to narrow their search without manually reviewing resumes.

“With UltiPro, HR can sift through candidates in minutes, reducing an applicant pool from 300 to 20 with the touch of a button. HR loves it,” said Dennis D. Elledge, Director of Information Systems for the City of Nampa. “Our talent acquisition process, along with our performance management process, is now entirely paperless. As an employee moves from being a job candidate through the entire employment cycle, it is one smooth, flowing process with UltiPro.”


The payroll team has also seen substantial improvements. In the past, it often took three people three days to manage payroll every week. Now, two people can complete it in a single day—saving more than 300 combined days of manpower per year.

“Because our payroll processing is so much more efficient with UltiPro, we have been able to reassign a payroll person to another job function and the payroll team has also been able to take on new financial responsibilities,” said Elledge. “With UltiPro, we’re able to offer better service to employees with less staff because our HR and payroll teams are more efficient and have maximized their productivity.”


UltiPro also allows HR teams to become more strategic by reducing the time spent on tactical activities and paperwork. For example, one of the City’s most paper- and resource-intensive processes was managing time and attendance. The City has started rolling out UltiPro’s time management feature to its workforce, and Elledge is already hearing positive feedback.

“Previously, we used paper forms, which were given to supervisors, signed, and then transported to the main office. Now, no paper or gasoline is required—and our team saves significant time by not having to reenter this data from paper forms,” said Elledge.

Time was a critical resource for the City of Nampa when rolling out UltiPro. The City had to deploy the solution within 90 days to meet internal deadlines—a goal accomplished due to the combination of Ultimate Software’s tenured services team and rapid deployment process.

“We had a very aggressive implementation plan that needed to be completed in three months. Without a doubt, it was the smoothest and most well-organized deployment I’ve experienced in my IT career,” said Elledge. “The software is impressive, and Ultimate’s people and deployment methodology are equally extraordinary.”

“Ultimate Software is focused exclusively on delivering an end-to-end HCM solution that improves employee management processes across every aspect of the organization,” said Greg Swick, chief sales officer for Ultimate Software. “By using one solution for its HCM and centralizing its data for real-time reporting, the City of Nampa’s HR team is not only saving money but also delivering a wide range of bottom-line contributions to the organization.”

About Ultimate Software

A leading provider of end-to-end strategic human resources : cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww .. , payroll : cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww .. , and talent management solutions : cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww .. , Ultimate markets its award-winning UltiPro products as on-demand services through Software-as-a-Service : cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww .. (SaaS) and as on-premise software. Based in Weston, FL, the Company employs approximately 1,000 professionals who are focused on developing the highest quality products and services. In 2009, Ultimate was awarded first place in the People’s Choice Stevie® competition for Favorite New SaaS Product and was ranked the #1 best medium-sized company to work for in America by the Great Place to Work® Institute for the second consecutive year. In 2008, Ultimate was the first HR/payroll SaaS provider to be audited and awarded the ISO/IEC 27001:2005 Certification for security management and was recognized for having the #1 “Best Product Development Team” in the nation by the American Business Awards.
Ultimate has more than 1,800 customers representing diverse industries, including such organizations as The Container Store, Elizabeth Arden, Major League Baseball, The New York Yankees Baseball Team, Nintendo of America, Ruth’s Chris Steak House, and Sony Music Entertainment. More information on Ultimate’s products and services can be found at www.ultimatesoftware.com : cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww .. .

UltiPro and Intersourcing are registered trademarks of The Ultimate Software Group, Inc. All other trademarks referenced are the property of their respective owners.

Follow Ultimate Software on Twitter: www.twitter.com/UltimateHCM : cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww ..



Ultimate Software, WestonPublic Relations Contact: Darlene

Marcroft, 954-331-7444 darlene_marcroft@ultimatesoftware.com : mailto:darlene_marcroft@ultimatesoftware.com orFor
Sales Information:Ultimate Software, 800-432-1729Web site: www.ultimatesoftware.com : cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww ..