2013-10-06 20:44:05 - The international Cloud fax service Popfax.com is upgrading its whole system capacity to increase the service performance in future
Popfax, leading provider of Internet fax services, announced that, at the beginning of October, it plans a full system upgrade to cope with the growth of its customer base, which numbers more than 50,000 individual and corporate fax users.
As soon as this upgrade is completed, fax processing speed will be substantially increased, fax conversion will be at least 10 times faster and Popfax customers will have faster access to their data. The system power, memory and storage capacity will be more than doubled in order to improve the performance of the fax service in the future.
The Popfax service was built as a highly redundant system. The hardware supporting every function is duplicated at least once, and the core services platform
is hosted in two different places, belonging to two different infrastructure providers with no common energy, no common IP transit, etc. This high availability results in high Quality of Service commitments for corporate clients.
Nevertheless, Popfax has informed its clients that they could experience short outages of a few minutes (when servers are restarted and swapped) and, more likely, delays or slow-downs in service delivery while the server capacity is temporarily removed, in order to be upgraded.
Popfax recommended that customers with forthcoming mass fax operations plan them outside of this maintenance window whenever possible.
On this subject the founder of the company, Vladimir Popesco, said: "Our customers deserve reliable and fully functional fax services. This is the reason we pay so much attention to scaling up to meet customer demand, and in constantly improving our system redundancy, security and ergonomics"
More details on www.popfax.com/news