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PCLive.com 'Fix It Now' Is the Answer for PCs That Are Taxing User Patience


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© Business Wire 2008
2008-04-08 23:34:45 -

www.pclive.com - Tech Image (for PCLive) Carolyn Adams 847 279-0022 x235 Carolyn.adams@techimage.com Ridding a computer of errors, slow performance, viruses, spyware, and other issues can be almost as frustrating as trying to comprehend the U.S. tax code. Whether users are trying to do it themselves following some arcane directions that came with their PC or

searching through hundreds of forums or tech tips online, the end result is often the same: the PC still runs poorly, and the user is more aggravated than before.

Now with the tax season about to end and refunds on their way, PCLive.com, a supplier of online technical support for PCs, is suggesting users take a little of that money and use it to clean out all the cyber garbage they've accumulated and fix those nagging computer issues. For just $59.95, a PCLive.com technician will instantly repair the user's computer (with his/her permission) and rid it of viruses, spyware, pop-ups, Internet and browser issues and other problems that are hurting PC performance. That's less than half the cost of taking it to a "big box" store - with the added bonus that users don't have to remove the PC from their homes or give it up for days or even weeks.

"It's hard to say what's more frustrating sometimes - having a computer that isn't working right or the steps it takes to try to figure out what's wrong and fix it," said Robert O'Dell, CEO of SecurityCoverage, Inc., PCLive.com's parent company. "Rather than continuing to suffer with it, why not just allow us to do it? In two hours or less, we'll have most PCs running like they did when they came out of the box. It's sure a lot cheaper, more convenient, and a lot less frustrating than waiting in line to get it fixed or purchasing a completely new computer!"

Using PCLive.com is the difference between doing your taxes yourself and having a professional do it. Sure, you can pull all your receipts out of the shoeboxes you've been storing them in, spread them on the kitchen table, spend hours and hours inputting everything into the right software, and a couple of weekends later turn in a tax form that still puts you at risk of being audited. Or, you can turn it all over to a tax preparer who knows all the ins and outs and be done in an hour or so.

"The same goes for your computer. PCLive.com does this all day, every day, 24 x 7 x 365. In addition, PCLive.com offers a 100 percent risk free guarantee. We will fix your computer problem or you pay nothing. Period. If we do fix it and you're not satisfied, all you have to do is call us within 48 hours and we'll make it right or issue a full refund. When you look at the options, it doesn't seem like a difficult choice."

About PCLive

PCLive.com offers 24-hour live computer support to help you, your family and your business enjoy the use of computers without having to become computer experts. For just $59.95 per session, PCLive.com remotely solves a wide range of computer problems from removing spyware, adware or other malicious software to fixing problems with your Internet browser--all with one click or call. With PCLive.com, you don't have to choose from a complicated menu of services or even leave the comfort of home. Simply click on Fix It Now to chat instantly or call 888-PCLive-Now (888-725-4836) and a highly trained computer support specialist will work with you to immediately solve your computer problem. PCLive is owned and operated by SecurityCoverage, Inc., a privately-owned managed security and support services provider in Cedar Rapids, Iowa.

For just $59.95, users can clear out viruses and spyware, fix
nagging computer errors, and get their old PCs running like new again




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