2009-11-09 10:25:05 -
Outsourcing and offshoring application support is standard-practice in the information technology industry as companies send jobs overseas, to places like … the UK? In a shrinking economy, rather than contracting, OLR ( www.OLRretail.com : 
), a retail software services firm has expanded their support capabilities : to their existing Birmingham office. To provide a broad range
of leveraged expertise to Europe, the Middle East and Africa, OLR is hiring local experts in implementing :
and supporting retail merchandising and planning systems.
OLR serves the global retail industry, specializing in Oracle Retail applications deployment and around-the-clock support. With additional offices in the US serving North & South America, and Australia serving Asia Pacific, OLR uses time-zones to their advantage, providing software development and assistance 24 hours a day.
"Our strategic investment into our Birmingham support office demonstrates our commitment not only to Europe, but also the Middle East, and Africa," said Ken Wehr, CEO of OLR. Mr. Wehr is experienced, having played a key role in Retek’s expansion from the US and APAC to Europe in 1996. "Although we support our clients from a global team of experienced professionals, it is important for us to have delivery capability within the major time zones to work with clients during their business day," added Mr. Wehr.
Today's extremely competitive retail industry is driving merchants to increase product availability for consumers despite demands to reduce inventory levels and control rising manufacturing and distribution costs. Modern merchandising and planning technologies provide retailers better decision making capabilities to meet these complex demands with both more timely information and better quality data. The day-to-day management of these systems, however, can distract merchants from core business activities and improving customer satisfaction. "For retailers operating on razor-thin margins, OLR provides an important, cost-effective alternative to maintaining internal IT teams with expertise over a wide range of products," commented Mr. David Hawkings, OLR Vice President of Business Development — EMEA.
OLR's decision to choose Birmingham for their European headquarters was influenced by its strong tradition of innovation and talented workforce.
A commitment to economic revitalization, along with a vibrant community, high quality of living, and close proximity to London, have spurred the growth of business and IT services companies in England's second-largest city.
Media Contact:David Hawkings, +44 7980 221278
david.hawkings@OLRretail.com : mailto:david.hawkings@OLRretail.com
