2007-11-06 01:22:57 -

www.numarasoftware.com - Numara Software, Inc. Mary Maloney, 813-227-4685 mary.maloney@numarasoftware.com or Greenough Communications Liz Boal, 617-275-6522 lboal@greenoughcom.com Numara Software, Inc., a global provider of service desk solutions, announced today that it will present at the fifth annual IT Infrastructure Management Conference & Expo (ITIM 2007). Scheduled for November 6 - 9, 2007 at the

MGM Grand Hotel in Las Vegas, Nevada, ITIM 2007 is the premier event for IT management and executives seeking to achieve best practices and success across their entire IT organization.

As part of the conference's IT Business Alignment & Governance track, Numara Software Product Managers Don Cholish and Elisabeth Granozio will lead a discussion on how organizations can best leverage change management automation to deliver superior IT service quality, cut costs and take control of their compliance requirements. Scheduled for Friday, November 9 at 10:15am EST, the presentation will help organizations to:

-- Overcome the Challenges of Change Management

-- Understand the Impact and ROI of Change Management

-- Select and Implement the Right Change Management Solution

-- Jumpstart the Change Management Automation Process

The presentation will provide real-world examples of companies that have gained value, beyond the IT department, through an effective change management process. In addition, Don and Elisabeth will discuss Numara Software flexible and affordable Change Management tool which is part of the company's award-winning service desk management solution, Numara FootPrints 8. Numara FootPrints 8 recently earned the PinkVerify(TM) Service Support Certification in Incident, Problem, Change and Configuration Management for ITIL(R)-compatibility by Pink Elephant - an independent, vendor-neutral organization that objectively assesses service management tools for ITIL compatibility.

ITIM 2007 is the premier event for IT management and executives responsible for deployment, management and retirement of IT infrastructure technology. It is designed for the IT professional dedicated to the achievement of best practices and success across the entire IT organization. Speakers and exhibitors represent the foremost experts and vendors of IT infrastructure solutions and integrated systems addressing ITIL, ISO 20000, CobiT, IT governance and compliance, IT/business alignment, security and IT service management. Numara Software is a Platinum Sponsor for the event, exhibiting at Booth No. 204. For more information on ITIM 2007, visit www.itimassociation.com/itim2007/default.aspx.

About Numara Software Inc.

Founded in 1991, Numara Software, Inc. (formerly Blue Ocean Software), is a global provider of service desk management solutions for help desk and customer support professionals who need to simplify and gain control over their increasingly complex environments. The Numara Software trusted solutions address critical IT and support functions, such as customer service desk, IT help desk, asset management, software patch and deployment, and network monitoring.

With its two flagship products, Numara Track-It! and Numara FootPrints, and more than 50,000 customer sites worldwide, Numara Software is the service desk management leader for small to mid-sized enterprises. To register for a one-on-one guided walkthrough, attend a webinar or download a trial, please call (800) 557-6970 or visit: www.numarasoftware.com.

Industry Experts to Address How Companies Can Leverage IT Change
Management Automation to Improve IT Service Quality, Cut Costs and
Take Control of Compliance Requirements