2009-09-10 18:21:58 - iWantGreatCare.org, the healthcare rate and review service, has appointed Michael Barker as Marketing and Sales Director. He will be responsible for engaging and building relationships with the management teams within organisations including Strategic Health Authorities and Primary Care Trusts throughout the UK.

iWantGreatCare.org was launched in June 2008 and is the first and only service in the UK capable of capturing vast amounts of real-time, continuous and comparative patient feedback at the level of the individual clinician and thus providing healthcare organisations with vital information to help them improve the level of care their organisation provides. It gives patients, parents and carers the information they need to play a far more active, informed role in managing their health and that of their families.

Barker joins the organisation at an exciting stage in its development. Since launch, the website has gathered feedback from thousands of patients. The next stage is to engage healthcare organisations to integrate real-time, continuous and comparative patient experience information

into their quality programmes.

Dr. Neil Bacon, founder and CEO of iWantGreatCare.org commented: “The addition of Michael to our growing team will help take iWantGreatCare to the next stage of our development. Our role currently is to educate the senior management of healthcare organisations about the benefits of having real-time patient feedback at their fingertips – both to improve the levels of service they are providing and also to minimise the risks. Michael’s role is vital in making the connection between independent and accurate patient feedback and interpreting the findings for the betterment of a healthcare organisation’s performance.”

Barker has an extensive clinical background as a consultant physiotherapist in critical care and since completing an MBA at Imperial College, has spent the last eight years developing and implementing patient focused marketing and sales strategies for a variety of healthcare organisations. He has significant experience in building and managing teams to deliver substantial DoH and NHS tenders with contract values of up to £200 million. He is particularly skilled at change management, whilst maintaining highest quality and governance frameworks.

ENDS
For further information please contact:

Joshua Van Raalte/Victoria Roe
External PR Advisers to iWantGreatCare.org
joshua@agencybrazil.com/victoria@agencybrazil.com
01865 556 000/07808 734622

Notes to Editors
iWantGreatCare.org is the only independent source of information in the UK enabling patients to choose a doctor based on the experience and opinion of fellow patients.

Visitors to iWantGreatCare.org rate their doctor using three measurements known to relate to better healthcare outcomes: Do you trust this doctor? Does this doctor listen? and Would you recommend this doctor?

The service independently connects patients and frontline health care staff with the government’s drive to deliver patient-centred, high quality care.