2008-11-18 01:13:02 -

FreeMyIT announces the release of FreeMyIT, which turns any browser-enabled cell phone or desktop into a powerful Remote Command console for immediate and secure remediation of common IT problems.
FreeMyIT redefines the way IT departments and service providers resolve network and server problems. With the immediate availability of FreeMyIT, these IT professionals are no longer tethered to their

desktop or laptop computers to diagnose and correct their customers" IT problems.
FreeMyIT is delivered as a software as a service (SaaS) hosted model or sold as a virtual appliance that has been optimized for today"s PDAs and mobile devices like iPhone and Blackberry.
Faster and easier than remote control, FreeMyIT software robots execute commands on remote computers to quickly verify, diagnose, and correct problems with the click of a button. Examples of common tasks include displaying top CPU, service list, service restarts, kill processes, terminal server resets, reboots, etc. FreeMyIT software robots run the same type of actions the IT professional would take if they were on-site or via standard remote control software, but without the need for VPN"s and complicated log-ins.
"This is a ground breaking product and the response from early users has been terrific," said Michael Mittel, President of FreeMyIT. "With FreeMyIT, system and network engineers are no longer tied to their desktop in order to fix problems. They can respond instantly, no matter where they happen to be, to get their customers back on line quickly and efficiently."
Since FreeMyIT is delivered as Software as a Service, there is no extra infrastructure to buy or manage and installation is completed in just minutes. The architecture is designed to be firewall friendly and completely secure, employing 128-bit AES encryption with digest-authentication to prevent man-in-the-middle attacks.
"FreeMyIT is excellent on so many levels that, after email, it's the most practical IT application for mobile devices I've ever seen," said Michael Miller, President Partners in Technology Excellence, a service provider to SMBs in PA. "It not only saves me time, but allows me to be incredibly responsive to my clients--no matter where I am. With FreeMyIT, I fix issues on terminal servers to get users back online immediately, reboot Blackberry servers, and much more. I don"t know how I could do my job without it at this point."
FreeMyIT is available immediately. Sign up for a 30-day trial account at cts.businesswire.com/ct/CT"id=smartlink&url=http%3A%2F%2Fwww ...
About FreeMyIT
FreeMyIT is located in Atlanta, Georgia. FreeMyIT"s patent pending technology turns any browser-enabled cell phone, PDA or desktop into a powerful RemoteCommand" console for immediate and secure remediation of common IT problems. Use FreeMyIT on its own or integrated with any monitoring or trouble ticketing software to quickly verify, diagnose, and resolve alerts and alarms delivered to the user"s preferred connected device to solve problems then and there--no matter where the user happens to be.


FreeMyIT

Michael Mittel, 678/323-1317