2013-09-24 14:03:02 -
Cutting-Edge Business Tool Offers Instant Access to Parts Information,
Allows Instant Communication with Vehicle Owners
Southfield, Michigan, September 24, 2013.Federal-Mogul (NASDAQ: FDML) has
introduced a powerful, free mobile app designed to help automotive service
providers dramatically increase operational efficiency, sales and customer
satisfaction. The innovative new "SmartChoice Mobile" app enables shop owners,
service writers and professional technicians to use their iPhone or Android
devices to instantly access the latest parts information for virtually any
passenger car or light truck and communicate detailed inspection findings -
including photos of worn or broken parts and a repair estimate - directly to the
The SmartChoice Mobile app is available immediately through the Apple App Store
Play as well as Federal-Mogul's new www.SmartChoiceApp.com website.
"SmartChoice Mobile is much more than a parts lookup tool - it helps speed the
entire repair process by providing extensive parts and repair information and
establishing a real-time connection with the vehicle owner," said Brian
Tarnacki, director, global market strategy, Federal-Mogul. "This free solution
sets the bar for all automotive service apps and positions the shop as a
technology leader committed to customer service excellence."
The app includes VIN scanning technology that allows the user to instantly
capture critical vehicle information and access all corresponding part and
repair information via Federal-Mogul's www.FMe-Cat.com applications database.
The app also provides comprehensive look- up options such as specific part
number/interchange search or traditional year, make and model.
The service professional can use the app's "Send Inspection Results" feature to
compose and send a shop-branded email - featuring inspection results, repair
estimate and images of worn parts - to the vehicle owner. This customizable
email summary also includes instant-reply and callback buttons to encourage the
vehicle owner to ask questions and/or authorize the repair.
A "Chat with a Pro" feature automatically connects the shop professional with an
ASE-certified technical specialist at the Federal-Mogul Technical Education
Center (F-M TEC). The app also includes a link to Federal-Mogul's growing
library of technical information and latest news.
Users can customize the app to access parts information and other content for
any or all of the following Federal-Mogul product lines: ANCO(®) wipers;
Carter(®) fuel delivery products; Champion(®) spark plugs; Fel-Pro(®) gaskets;
MOOG(®) steering and suspension components; Sealed Power(®) engine parts;
Wagner(®) brake products; and Wagner lighting components.
To learn more and to download this free business-building tool, simply search
for "SmartChoice Mobile" in the Apple App Store or Android Market or visit
Federal-Mogul Corporation (NASDAQ: FDML) is a leading global supplier of
products and services to the world's manufacturers and servicers of vehicles and
equipment in the automotive, light, medium and heavy-duty commercial, marine,
rail, aerospace, power generation and industrial markets. The company's products
and services enable improved fuel economy, reduced emissions and enhanced
Federal-Mogul operates two independent business segments, each with a chief
executive officer reporting to Federal-Mogul's Board of Directors. Federal-
Mogul's Powertrain segment designs and manufactures original equipment
powertrain components and systems protection products for automotive, heavy-
duty, industrial and transport applications. Federal-Mogul's Vehicle Components
segment sells and distributes a broad portfolio of products through more than
20 of the world's most recognized brands in the global vehicle aftermarket,
while also serving original equipment vehicle manufacturers with products
including braking, chassis, wipers and other vehicle components. The company's
aftermarket brands include ANCO(®) wiper blades; Champion(®) spark plugs, wipers
and filters; AE(®), Fel-Pro(®), FP Diesel(®), Goetze(®), Glyco(®), Nüral(®),
Payen(®) and Sealed Power(®) engine products; MOOG(®) steering and suspension
parts; and Ferodo(®) and Wagner(®) brake products.
Federal-Mogul was founded in Detroit in 1899. The company employs 45,000 people
in 34 countries, and its worldwide headquarters is in Southfield, Michigan,
United States. For more information, please visit www.federalmogul.com.
# # # #
Drew Shippy (330) 688-3500
Jim Burke (248) 354-4530
SmartChoice Mobile App:
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Source: Federal-Mogul Corporation via Thomson Reuters ONE