2014-02-07 21:41:24 - Becomes Executive Vice President, Client Services and Operations
INDIANAPOLIS, IN (February 3, 2014) – Mobius Vendor Partners (MVP) an Indianapolis-based company that provides business process management and on line customer experience survey systems to companies, associations and non-profit organizations has named Lisa Kobek Executive Vice President, Client Services and Operations.
Lisa’s career experience has spanned the for-profit and not-for-profit worlds, with a primary focus in the areas of leadership, client service/donor relations, strategic and tactical planning, process improvement and operations. Her mission at MVP will be to manage day to day operations regarding CustomerCount the company’s online enterprise customer feedback management system. She will also head up customer service and client relations for the popular survey system.
Mobius Vendor Partners developed CustomerCount system for a major client and now makes
the platform and services available to companies throughout the world in over 40 languages.
With over 20 years’ experience in the leisure travel/hospitality industry (predominantly with RCI), Lisa brings a wealth of expertise to MVP and CustomerCount. When she left RCI as Vice President of Resort Services her responsibilities included servicing of nearly 1,200 resort affiliates located throughout the U.S. and Caribbean.
‘At the rate we are growing it became abundantly clear that we needed an expert to manage this client growth,” said Bob Kobek, RRP, President of Mobius Vendor Partners. “There is no one more familiar with our product and the resort industry than Lisa Kobek. In addition, as we move into various other segments outside of travel and hospitality, her expertise will help guide us in that direction as well.”
Immediately prior to joining Mobius, Lisa served as the Executive Director of The Children’s TherAplay Foundation, Inc., (TherAplay) a not for profit outpatient pediatric rehabilitation clinic providing physical and occupational therapies for central Indiana children with special needs. As TherAplay’s Executive Director Lisa was responsible for implementing strategic direction, ensuring excellence in program delivery and operations, fundraising/donor relations, building community awareness/support and effective fiscal management. Lisa’s other not for profit organizational experience includes serving as the Director of Development for Christel House International, Inc., an international children’s charity. She holds a Bachelor of Science in Business Administration from Butler University.
Mobius Vendor Partners is a fifteen year old business process design and management company specializing in servicing the needs of the timeshare industry. Mobius principals are active in ARDA through sponsorships and committee memberships. Follow their blogs at www.customercount.com/blog/
or follow them on Twitter @CustomerCount or facebook.com/CustomerCount. For more information visit www.customercount.com or call 317-816-6000. For more information visit www.mobiusvp.com or www.customercount.com or call 317-816-6000.