2010-01-12 16:27:54 -

When Maria Jordan helped establish Klondyke’s Online Services, LLC : in 1996 the burgeoning Internet was still learning to crawl and client John Brabbs began his quest to bring the Michigan running community together through his website, runmichigan.com.

: Fourteen years later thousands of visitors to the popular portal can view race schedules, results and photos from events across the state at speeds unheard of when dial-up was the only connection option for Brabbs and Jordan’s other customers.

The proliferation of DSL and wireless services now offered by behemoth communication companies sliced Klondyke’s customer base in recent years.

While Brabbs is one of a handful of tech-savvy business clients who utilize the company’s collocation services

(a website server and back-up data center on the premises of the provider), he cites the personal touch Jordan provides as one reason he has remained a loyal Klondyke’s client.

“Klondyke’s has always helped us out and it is nice to know who I am talking to when I call…their service is really good,” said Brabbs. “As a collocation client, I can go down there and support my equipment whenever I need to and compared to other collocation providers, Klondyke’s is much less expensive. Also I believe it is important to support Michigan companies,” added Brabbs.

Jordan is affectionately called “The Internet Lady” by the core group of loyal customers, most of whom have been Klondyke’s subscribers since she opened her business.

“Most of our customers have been with us twelve to fourteen years because they really value the personal service and hand-holding we give.
I have made house calls to help people connect to the Internet and spend a lot of time walking through set-up and installations when they call and they appreciate that,” added Jordan.

Many of Klondyke’s clients reside in rural areas of Macomb and St. Clair counties and have no access to the ultra-high speed access offered by global carriers. With telecommunication experts predicting the demise of traditional landlines in favor of wireless networks, Jordan is hopeful emerging WiMAX 4G : technologies will bridge the gap for her dial-up customers.
WiMAX, often referred to as “last mile connectivity” may be the ideal solution for customers in areas where DSL does not exist. Plans recently announced by Internet 123 : , the Southfield-based communications company which provides Klondyke’s its current lines, to ramp-up the high speed WiMAX or wireless service in southeast Michigan has Jordan excited for her rural customers, though it may be a few years before service debuts in those areas.

“If we can offer WiMAX our clients will be able to experience media-rich features on the Internet that dial-up can’t deliver,” said Jordan. “I think the 4G network opens a lot of doors for those who have not yet explored everything high-speed connections provide. I can’t wait to hear 123Net’s plans…they helped me cut my costs, actually saving my business on more than one occasion, so I know whatever they bring to the table will keep Klondyke’s moving forward,” said Jordan.

For more information on Klondyke’s Online Services call 1-800-573-0586 or visit www.klondyke.net : .
For more information on 123Net and its WiMAX 4G network, visit www.123.net : .

MEDIA CONTACT:for 123NetLisa Lamontphone:

248-229-1993email: Lisa@MetroMoxie.com : mailto:Lisa@MetroMoxie.com