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Mexico: Increasing use of credit card ATMs

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2013-12-25 08:43:08 - The use of credit card at ATMs is increasing and the trend in the collection of commissions and inquiries withdrawal has held since Dec 2013 to the same month this year for most banks.

Condusef reports that in the same period the commissions and inquiries retirement via credit card at ATMs increased by banks like Inbursa, IXE and Santander, Banamex and Banorte while the reduction.

Given the importance of the credit card as payment, the National Commission for the Protection and Defense of Users of Financial Services (Condusef) conducted an exercise to learn how banks charge for using this payment instrument.

Exhibited in a statement that the commission charged by banks for cash withdrawals ATM itself goes from zero percent (no cost) in the case of Bancomer, 10 percent of the amount provided to HSBC and Santander.

Scotiabank and Banregio are managed a minimum payment, ie, a fixed fee or percentage to apply to the amount withdrawn,

whichever is greater.

Banregio profile:

For cash withdrawals at ATM network credit card, banks charge 20 pesos fixed, in the case of Bancomer, 4.0 percent of Affirm, 10 percent of the amount provided over a fixed amount of 20.30 pesos to HSBC .

Banamex, BanCoppel, Inbursa, IXE and Santander also charge more fixed percentage of the amount withdrawn commission.

Applies Banregio 4.5 percent or 100 pesos, whichever is greater, and Scotiabank charge 9.0 percent or 15 pesos, whichever is greater. For credit card Banco Amigo can be made up to three operations without cost, for the following 8.0 percent charged 15 pesos.

For balance inquiry ATM itself, IXE is the only institution that charges a fee of 18 pesos.

On balance inquiry ATM network, the collection ranges from zero dollars or no cost to the case of Affirm, Bajio, Banorte and Banco Amigo (the latter applies only to three operations) to 18 pesos for the case of IXE. Condusef clarifies that this information is necessary to add the Value Added Tax (VAT).

The credit line allows users to purchase goods and services without the need to carry cash in your purse or dispose of it in ATMs and branches.

Currently on the market there are different types of cards: Classic, Gold, Platinum, sports, university, altruistic, self-service stores and department, to mention a few.

The importance of credit in Mexico is that it is the most widely used financial product, there are over 25 million cards in the market, with clear positive trend in its use as a means of payment, in lieu of cash.

Therefore, it is not surprising that also recorded the highest number of inquiries and complaints, both Condusef and specialized units of banks, for only the first half of 2013, the Commission on 52 000 100 cases were received with controversy requests for technical or legal advice.

The most recurrent themes were not recognized consumer RFP or restructuring payment not accepted by the bank, cancellation request unattended and unacknowledged charging interest. In the specialized units of banks reported up to four times more cases in the same period

Condusef recommends that no cash with the card, it can be an expensive financing, if the user wants to check your balance, best done by phone, since it is a free service, and use the card only for necessary expenses.

More informaion about banks in Mexico can be found ar

Press Information:

1 Una Avda, Mexico City

Contact Person:
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