2012-12-13 16:33:21 - Medical Alert Provider Rescue Alert of California™ is pleased to relay new information from a call center in which a unique story has emerged with a happy ending. In a rare “no contact” situation, one subscriber’s story shows why the range of your medical alert system and a great team of emergency responders make all the difference.
Medical alert provider Rescue Alert of California™ announced today the release of another story from their call center. In this story, an emergency response team arrived at the subscriber’s home, and could not find the individual inside.
Responders thought the call was an accidental activation, but the call center reported that the alert button was still being pressed. Rescue Alert of California’s™ medical alert button has a signal range of up to 1,000 feet, which extended beyond the subscriber’s house into her yard. Emergency responders, upon suggestion of the call center, then searched the property, and eventually found the subscriber and were able to pull her out of the window well she had fallen into while reaching for a misplaced garden
Rescue Alert of California’s™ emergency response center works 24 hours a day in order to make themselves available to subscribers in the event an emergency happens. Emergencies don’t always happen inside the home, which is why an extended signal range is important. Also important is the ability of a call center team to think on their feet, as no two emergencies are the same.
“There is no way to know if help is actually needed in a ‘no contact’ situation,” said Michael Bangerter of the Rescue Alert of California™ response center. “For this reason, every alarm is considered an emergency until it is proven to be otherwise. In some cases, the customer is not able to reach a telephone or speak loud enough to explain what is happening.”
In eye-opening events such as this, it becomes evident that each emergency is a unique situation, and those that work at emergency response centers such as Rescue Alert of California’s™ must be ready to think on the fly in order to handle the situations for which they are called.
For More information on Medical Alert Systems and how they can save the life of a senior, visit: rescuealertofca.com
Or to read the full story from the Rescue Alert of California™ call center, visit: rescuealertofca.com/medical-alert-saves-another-senior-a-story-f ..
About Rescue Alert of California™:
Rescue Alert of California™ is the premier medical alert system provider and has designed its products and services to respond with speed, accuracy, and dependability. They have been experts in senior health and eldercare for over a decade. Extensive years of experience, engineering, and research have brought about the highest level of senior medical care and senior safety products.