2008-09-16 18:49:05 -
www.innopath.com - Sterling Communications (for InnoPath) Lisa Eskey, 408-884-5157 leskey@sterlingpr.com InnoPath Software, the leader in Mobile Device Management (MDM), has extended its reach with OMA-DM client support on the Casio G'zOne Boulder. The G'zOne, recently launched into the North American market, is a ruggedized, field-force optimized phone with CDMA/EVDO, video, GPS, and push-to-talk capabilities. The InnoPath client, coupled with the
company's server at the wireless operator, helps avoid device recalls and provides a better end-user experience with Firmware updates Over The Air (FOTA).
FOTA, a relatively new technology for North American operators, allows the update of firmware on devices such as mobile phones deployed in the field. In the past, firmware updates needed to be done by re-flashing the device at a retail store or service center. Because FOTA allows operators to upgrade features or patch firmware without needing to physically touch or recall the device, this technology is increasingly popular with operators trying to deliver the best possible subscriber experience. Indeed, some operators have mandated that all new phones ship with FOTA capability.
Casio's selection of the InnoPath iMDM Client for the G'zOne is evidence of the company's continued technical leadership and operational expertise, including its unique Port-to-Production program. Over the last four quarters, the InnoPath client has been ported to over fifty handset models by almost every major OEM.
"As mobile devices continue to increase in complexity, the cost of customer care's impact on operators' bottom line will grow just as quickly. This means that now is the time for them to implement MDM and re-invent their frontline customer care," stated David Ginsburg, vice president of Marketing for InnoPath. "The ROI for MDM in support of customer care has been validated by analyst firms like Stratecast and represents immediate cost savings in the billions by 2009. InnoPath's end-to-end MDM solution is key to this evolution of wireless operators' customer care organizations."
About InnoPath
InnoPath Software is the global leader in Mobile Device Management, a technology that enables wireless operators to better and more cost effectively manage and deliver revenue-generating services for consumers and enterprises. InnoPath's standards-based approach has proven successful at the largest wireless operators in the world, including AT&T, China Unicom, KDDI and Verizon Wireless. The InnoPath client has been adopted by leading handset manufacturers including Nokia, Samsung and LG. InnoPath was recently recognized by AlwaysOn as an AO Global 250 Winner. Headquartered in Sunnyvale, California, InnoPath is privately held with offices around the world. For more information, visit www.innopath.com.
ΒΆ Leading MDM Innovator Expands Standards-Based FOTA With Addition
of New Handset
