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FXCM Has the Most Satisfied FX and Spread Betting Clients


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© Business Wire 2014
2014-01-13 09:04:02 -

FXCM UK ( www.fxcm.co.uk : cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww .. ), a leading provider of foreign exchange trading and related services, has been awarded a series of accolades by UK retail traders.

Following an in-depth study of more than 13,000 UK-based retail investors, a report by Investment Trends, a specialist research organisation, identified FX and spread betting clients trading with FXCM as the most satisfied overall.

The Investment Trends report, entitled ‘The state of the CFD, retail FX and Spread Betting markets in the UK in 2013’, is the largest known study of online retail investors in Britain, and was conducted between August and September 2013.

It recognised FXCM’s efforts in addressing gaps in the market, many of which centered on education, research and trading ideas.

This resulted in UK-based FX traders and spread betters naming FXCM as the best provider for education materials and research tools.

It also found that FXCM consolidated its position as the second largest provider of retail FX in the UK. In particular, it benefited from ‘switchers’ – traders who left a competitor to trade with FXCM – while successfully maintaining its existing client base.

Drew Niv, CEO, FXCM, commented: “We are delighted to have been officially recognised by Investment Trends as the number one FX broker for client satisfaction, education and research tools. The UK is a key market for us, and this success is a reflection of our efforts to provide the best trading experience for our UK traders that offers the full package – execution, speed, charting, education and transparency.

“One of the benefits of FXCM’s business model is that we benefit from successful traders. Therefore, we are heavily focused on providing educational services to our clients to help them become better and more profitable traders. FXCM has always had an array of education resources available to clients – from DailyFX.com, our independent news and research portal, to a variety of charting packages and weekly in-house seminars.”

Overall, the report found the increasing popularity of smartphones and tablets resulted in mobile trading becoming the norm in the UK, with 70% of FX traders using mobile devices in relation to trading of which almost 90% use them to monitor their trading positions.

Niv added: ”Mobile trading transformed the way people trade, as it provides the opportunity to have 24-hour access to the global FX market on-the-go, regardless the geographical location or time zone. This in turn has lead to in higher trading volumes and greater liquidity.

“FXCM has put enormous effort and resources into ensuring our mobile and tablet trading applications are amongst the best in class, and incorporates all the major functions of the FXCM desktop and web platforms. We believe mobile trading is poised for further growth and FXCM is in an excellent position to capitalise on this.”


About Investment Trends:

Investment Trends is the leading researcher in the retail CFD, FX and Online Broking Markets globally. We combine our analytical rigour and strategic thinking with the most advanced research and statistical techniques to help our clients gain competitive advantage. We have over 10 years experience in researching the Australian retail wealth management and global broking markets from which we provide new insights and decision making support to over 200 leading financial service businesses globally. Investment trends’ clients include a number of global banking organisations, all major CFD providers and on line brokers as well as industry regulators, investment platform providers, industry associations and financial planning software providers.



About FXCM Inc.

FXCM Inc. (NYSE: FXCM) is a global online provider of foreign exchange trading and related services to retail and institutional customers worldwide.

At the heart of FXCM's client offering is No Dealing Desk forex trading.

Clients benefit from FXCM's large network of forex liquidity providers that enable FXCM to offer competitive spreads on major currency pairs.

Clients have the advantage of mobile trading, one-click order execution, and trading from real-time charts. FXCM's UK subsidiary, Forex Capital Markets Limited, offers Contract for Difference (CFD) products with no re-quote trading and allows clients to trade forex, oil, gold, silver, and stock indices on one platform. In addition, FXCM offers educational courses on forex trading and provides free news and market research through DailyFX.com : cts.businesswire.com/ct/CT?id=smartlink&url=http%3A%2F%2Fwww .. .

The views and opinions provided by Investment Trends are not endorsed or controlled by ("FXCM LLC"). Further, FXCM LLC is not responsible for their availability, content, or delivery of services and will not accept liability for any loss or damage, including without limitation to, any loss of profit, which may arise directly or indirectly from use of or reliance on such information.

Our service includes products that are traded on margin and carry a risk of loss to all of your deposited funds and may not be suitable for all investors. Please ensure that you fully understand the risks involved.

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