2013-10-09 08:45:58 - VoiceTree Technologies Pvt. Ltd., a cloud telephony company, has launched yet another solution for customer-related problems which today’s SMEs face. MyOperator, cloud-based EPABX system, enables handling the daily inflow of customer/client calls.
In a culture where customers are the kings, the biggest challenge today is to manage all the received calls, without missing out on even a single customer. MyOperator ( www.myoperator.co), a new product by VoiceTree Technologies ( www.voicetree.co.in), has launched an all-time solution to handle business calls efficiently. This EPABX (Electronic Private Automatic Branch Exchange) system provides simple call tracking and transfer facilities to its users. The aim is to serve businesses with speedy operations at lower costs.
Using an effective call management system, MyOperator gives a toll free number ( www.toll-free.in) to its clients. It’s a hassle-free system which does not require any hardware installation. All that the businesses need is a simple web interface that provides overall tracking and
recording of all the incoming calls. MyOperator has the capability to simultaneously support 100 calls, ensuring your small business doesn’t lose out on any business opportunity or has even one unsatisfied customer.
This is how it operates: With a single access number, the calling customer/client is automatically directed to the respective department or person. If no one’s able to take the call in that instance, the call is then either directed to an alternate number (it could be your direct mobile number) or voicemail.
“MyOperator has been launched with the aim of providing quick business call operations to our clients. This cost-effective system lends professionalism to businesses which are at a nascent stage. It also ensures that you do not have any dissatisfied clients at this crucial stage. In just six months time, we have 200 paying customers from across the country,” says Ankit Jain, Founder, VoiceTree Technologies Pvt. Ltd.
This high-tech, innovative and user-friendly EPABX-based IVR system records all the attended and unattended calls. MyOperator ensures that you return to the unattended calls and get back to the customer to resolve their queries. It’s a technologically advanced system of having 100% satisfied customers/clients.
MyOperator renders a smart call tracking system that records the date and time, type of call, number of all the incoming calls. With this EPABX system, the micro and small businesses, with limited staff strength can remain available round-the-clock.
MyOperator also offers the facility of paperless fax. This environment-friendly service which requires no hardware installation only needs you to have access to internet. You do not need a fax machine. The user just needs to compose a message, attach the file and send it to <receiver’s fax no.>@my-fax.in. Since the service is again on the cloud, send your fax at any time to any number without worrying about a delay in delivery.
Making full use of the cloud telephony system, MyOperator is a revolutionary concept that’s aimed at changing the way the world looks at new and small businesses.