2014-02-24 13:47:02 - ELGA Process Water introduces a new level of service
Marlow, 24 February 2014 - ELGA Process Water, a Veolia Water Solutions & Technologies Company, has equipped all its service engineers with tablet PCs as part of its new AQUAConnect intelligent service management system. With AQUAConnect, customers benefit from quicker, more efficient plant servicing with any potential issues identified early, reducing the risk of plant downtime. At the end of a service visit, the service engineer’s report, complete with calibration certificates, operational recommendations and supporting documentation, is delivered immediately to the customer’s inbox in a PDF format.
AQUAConnect’s 3G connectivity allows the service engineer instant access to plant details, present and historical performance trends and previous service reports, as well as health and safety documentation, technical information and advice. All of
which enables the service engineers to do their jobs without interruptions and time spent searching for information, and benefiting the customer with an instant comprehensive service report.
If you are already one of ELGA Process Water’s AQUAService customers you will be able to see AQUAConnect in action at your next service engineer’s visit.
Visit www.elgaprocesswater.co.uk/aquaconnect for more information about AQUAConnect AQUAService, and other water treatment solutions.
ELGA Process Water is part of Veolia Water Solutions & Technologies. Veolia Water Solutions & Technologies is the Veolia Water subsidiary specialized in technical solutions and design & build projects for water and wastewater treatment, for industrial and municipal clients. Veolia Water Solutions & Technologies recorded revenue of €2.4 billion in 2012.
Veolia Water, the water division of Veolia Environnement, is the world leader in water and wastewater services. Specialized in outsourcing services for municipal authorities, as well as industrial and service companies, it is also one of the world’s major designers of technological solutions and constructor of facilities needed in water and wastewater services. With 89,094 employees, Veolia Water provides water service to 100 million people and wastewater service to 71 million. Its 2012 revenue amounted to €12.078 billion.