2013-08-22 07:57:48 -
Edgemere senior living community was recently awarded the Greystone Double Diamond Award, the company’s highest award, for distinctive service. Edgemere was one of only four communities nationwide to be recognized as Diamond Award recipients in Greystone’s Distinctive Service Recognition Program. This was the community’s seventh year in a row to be given this distinction. Greystone is one of the top senior living community developers in the nation and was part of the development team for Edgemere.
“We are extremely proud of the entire team at Edgemere and this stellar accomplishment,” said John Falldine, managing director of Edgemere. “It is such a testament to the service and commitment of our team that we were able to receive this honor.”
To qualify for
the Diamond Award, a community must meet stringent criteria on ten operational benchmarks. Depending on the score achieved in each area, a community can be awarded one, two, three or four diamonds. The operational benchmarks include a resident expectation survey, employee expectation survey, first impression visits, financial ratios, hospitality culture implementation, task force participation, professional employee growth, leadership development, successful licensure and community accomplishments.
“Edgemere continues to be consistent and the results prove it each year,” said Rick Cumberland, Senior Vice President, Management Services – Operations at Greystone. “It takes hard work to keep a double diamond status yet Edgemere has done it year after year. The amazing teamwork that takes place each day to uphold the high level of care and hospitality that Edgemere is known for deserves to be recognized. They are a true leader in the field of senior living.”
With 304 independent living apartment homes, 60 assisted living suites, 31 memory care private apartments, and 72 private rooms for dignified skilled nursing, Edgemere is the largest and most comprehensive life care retirement community in Dallas. The community is located in the Preston Hollow/Park Cities area at 8523 Thackery St. at Northwest Highway, Dallas, Texas 75225. The Plaza Health Services at Edgemere located on the same campus at 8502 Edgemere Road at Northwest Highway, offers assisted living, skilled nursing, and memory support services for Edgemere life care residents, as well as for others in the community.
Edgemere, the only Masterpiece Living® community in Dallas, is a 501(c)(3) not-for-profit retirement community owned by Senior Quality Lifestyles Corporation (SQLC), a nationally recognized nonprofit organization that sponsors sister communities The Buckingham in Houston, Querencia at Barton Creek in Austin, The Stayton at Museum Way in Fort Worth, Mirador in Corpus Christi and The Barrington of Carmel in Indianapolis. For information, call (469) 619-0825 or visit www.edgemeredallas.com.