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Computer & Technology

Digisonics wins praise for excellent customer support

In its continued commitment to excellence in the changing healthcare landscape, Digisonics expands and restructures its Support Department. 2014-08-05 18:58:48
Digisonics, a provider of PACS and Structured Reporting Solutions for all modalities, prides itself on providing the best customer support in the industry. In an ongoing commitment to excellence in an ever changing healthcare environment, Digisonics recently expanded and restructured its support department. Process enhancements were implemented to ensure that Digisonics support maintains the standard of excellence that customers are accustomed to, with issues being addressed promptly and efficiently with a high level of professionalism. Recent comments from customers show they appreciate the Digisonics’ continued quality of technical support. Among the highlights include:

“Customer support has consistently been extraordinary. Everything has been handled splendidly.”

“I would definitely recommend Digisonics so I would give it a 10.”

“Everyone is always very helpful and courteous.”

“This experience and the entire training and tailoring to our needs sessions have been flawless.”

“The issue was handled very efficiently and promptly.”

“[Customer Support Associate] is an outstanding resource at Digisonics Remote Support. She always goes above and beyond our expectations when helping us, delivering the best in customer service support.”

“I was pleased with working with [Customer Support Associate] and the fact that he checked in with me several times and always explained the reasoning behind what was happening.”

“[Customer Support Associate] was wonderful and helpful. He went above and beyond to help me.”

“I cannot give higher praises to [Customer Support Associate]. His thoroughness, patience, and knowledge have been an incredible asset to us working through issues.” ..

About Digisonics, Inc.
Digisonics provides top-rated clinical image management and structured reporting systems for cardiovascular (CVIS), radiology, and obstetrics & gynecology. Digisonics structured reporting solutions combine high performance image review workstations, a powerful PACS image archive, an integrated clinical database, comprehensive analysis capabilities and highly configurable reporting for multiple modalities. Key applications are complemented with interfaces to information systems

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