2009-11-16 16:30:03 -

For an unprecedented fifth year in a row, readers of Business Insurance once again have named CIGNA's Employee Assistance Program (EAP) the best in the industry. CIGNA (NYSE:CI) competed for the top spot among the nation’s largest providers of Employee Assistance Programs for the publication's "Readers Choice Awards," and was recognized for its long-term commitment to service, value, quality and innovation.

"Pressures on employees and their dependents are greater than ever today, and EAPs are important resources for employers and the people covered through their benefit plans,” said Regis J. Coccia, editor of Business Insurance. “CIGNA’s remarkable consistency as the top choice of Business Insurance's employer readers is a strong indication that they value the services that CIGNA provides."


"To win this

award again is a great honor. It’s very gratifying to know that Business Insurance readers recognize the high level of service and support that our caring employees deliver 24-7 to the people who rely on us, helping them live healthier and more fulfilling lives,” said Jodi Prohofsky, Ph.D., LMFT, senior vice president of health management operations at CIGNA.

CIGNA’s Employee Assistance Program includes services for individuals and their families, and also provides resources to business managers.

People eligible for the program can contact CIGNA by phone 24 hours a day, seven days a week and directly access services without a referral.

Typical calls received are related to stress, marital/partner issues, life changes, mood or anxiety issues, depression, career/job concerns, child care and financial and legal issues. Personal advocates and wellness coaches help guide callers through their benefits, provide short-term counseling and connect people to a wide range of services.

Company research indicates that CIGNA's Employee Assistance Program helps people find services, such as child care or elder care, an average of 6 ½ hours faster compared to finding those services on their own.

This convenience often translates into improved productivity and increased satisfaction that benefit both the individuals served and their employers.



About the Business Insurance Magazine Readers Choice Awards

Business Insurance developed its Readers Choice Awards as a means to recognize industry leaders for service, value, quality and innovation.

The top industry companies were chosen in different categories relating to risk management and employee benefits. Winners were selected through confidential balloting of magazine subscribers and can be found in the magazine’s November 16 edition.



About CIGNA

CIGNA (NYSE:CI), a global health service company, is dedicated to helping people improve their health, well-being and sense of security.
CIGNA Corporation's operating subsidiaries provide an integrated suite of medical, dental, behavioral health, pharmacy and vision care benefits, as well as group life, accident and disability insurance, to approximately 46 million people throughout the United States and around the world. To learn more about CIGNA, visit www.cigna.com : .

To sign up for email alerts or an RSS feed of company news, log on to newsroom.cigna.com/section_display.cfm?section_id=18 : .

CIGNAMark Slitt, 860.226.2092 mark.slitt@cigna.com : mailto:mark.slitt@cigna.com