2013-01-22 14:08:30 - Extended feature set for partner portal supports standardized processes and takes partner relationship management to a new level
Landau/Pfalz, January 22, 2013 – New functionality of the cloud solution Channelplace allows a much wider application and makes it even more attractive for many organizations. "Last year we focused on building a robust, reliable and easily customizable platform that enabled us to quickly respond to customer requirements and suggestions" explains Jörg Rosenthal, Channelplace product manager.
The new functionalities go well beyond the basic channel management functions that consist of provisioning information, on-boarding new partners, project registration and status updates. We would like to highlight some new features that help streamline processes, save management time and elicit the information required to grow revenue:
New service module with extended configuration options makes it easy for vendors to introduce new "value add
services" (like training, NFR licenses, feature requests, presales support, etc.), notify partners and automate delivery.
Checklists can be freely defined for all objects (such as deals, partners or service re-quirements) and combined with task policies in order to support structured processes, improve the quality of information and enable better management decisions.
New filters and reports on status updates provide a better overview of the current partner and business activities and facilitate a targeted approach to drive revenue.
The Channelplace pages designer was completely reprogrammed with two objectives in mind: (1) Facilitate customizations with a “style editor” for editing CSS, js, and HTML files directly in the browser. Changes in the layout are thus directly visible while a built-in backup tool enables you to quickly revert to a previous state. (2) Control messaging by implementing technology that enables partners to pull product descriptions and other content directly into their websites and create partner-branded collateral.
"The new range of functionality covers almost all demands of channel managers and channel marketing managers and allows for great flexibility. We have also added a new lower tier pay per user edition to accommodate companies with a small focused sales channel or to limit cost during an extended introductory phase" adds Diana Ricken, Channelplace sales director. For only 8 Euro per user per month, companies can now benefit from a professional partner portal.”
Channelplace is a partner collaboration management (PCM) platform including complete partner relationship management (PRM) portal functionality. Designed for IT & High Tech vendors leveraging wide reach, multi-tier sales channels, our innovative cloud based solution covers the entire life cycle of successful channel relationships - from partner on-boarding to loyalty incentives. Our technology integrates with leading CRMs like salesforce.com and any web CMS. Channelplace is a business unit of wiora Software GmbH. For more information see www.channelplace.net.