2008-07-05 00:03:18 - www.companiesandmarkets.com adds new report - BT and ICT - two case studies

www.companiesandmarkets.com/Summary-Market-Report/BT-and-ICT-two ..
In 2004, Mike Cansfield wrote a paper called ‘Beyond managed services: how far can a telco go’, which concluded that the fusion of IT and telecommunications to form ICT (Information and Communications Technology) offered great prospects for telcos. BT was one of the first to realise the potential of ICT (or Networked IT Services, as it

calls it) in revenue terms, but also in how approaches common in the IT industry can now be applied inside the telco.