2009-09-23 17:21:49 -
Reason8, the businesses website builder, has today announced the launch of its new client support forum. The forum forms part of the company's pledge to support clients, and is an extension to the current email and telephone support provided.
As Emma Watkins, the manager of Reason8 explains “Many of the questions we receive from clients are very similar. So it made sense to provide a platform where answers to these questions were immediately available”. The forum boasts a powerful search facility allowing users to easily and quickly search for an answer to their question. There are nineteen separate categories each covering a specific topic on building a website. With popular subjects such as links, image management and domain names.
In addition to receiving responses from the support team, others can interact to share their knowledge. The aim is to build a large knowledge base and provide an interactive platform for users to discuss their experiences. A resource such as
this will make the building of a business website with Reason8 even easier.
The forum has already received a great response with over 60 registered users in the first week and around 175 posts in the first 24 hours. The feedback has been astounding with many emailing positive responses to the new facility.
The development of Reason8’s website builder got underway at the beginning of the year with the launch of their new website. This was closely followed with updates to their editing and navigation system. Future developments will see the incorporation of new features using the latest technologies avaliable.
Reason8, provide a complete on-line business website builder. Aimed at the small business market the application is simple to use and includes customised template design, hosting, email facilities, search engine optimisation and UK based telephone & email support.
For more information go to www.reason8.com or contact via email at
sales@reason8.com
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