2007-04-06 19:02:08 -
CHAPEL HILL, N.C., April 6 /PRNewswire/ -- For establishing or improving inside sales functions, implementing best practices in people selection and management is imperative for 54% of companies, according to a member-driven research study conducted by Best Practices, LLC's Global Benchmarking Council (GBC).
Motivated and well-educated representatives drive performance farther than processes, which was a common theme among surveyed telesales executives from 33 leading companies. "Hire individuals that love the phone, are high- spirited, have good work ethics and believe in what they are selling," advised a telesales executive.
View the
information first-hand by downloading a complimentary excerpt of this member-driven research study, "Structuring, Staffing and Managing Telesales Functions for Optimal Effectiveness," at
http://www3.best-in-class.com/gr105.htm. The excerpt contains sample data slides containing data and insights from companies such as DuPont, GE Money, GlaxoSmithKline, Royal Caribbean and others.
For more than a decade, cross-industry leaders have used our competitive advantages, such as ready access to executives, fast-turnaround research efforts, expansive Best Practice Database and three annual networking conferences to refine initiatives, request funding and allocate resources for topics such as:
-- Creating a quality program within a large organization
-- Enhancing innovation
-- Assessing when different productivity approaches work best
-- Designing metrics for bottom-line impact
To learn more about the research and networking opportunities available through membership in Best Practices, LLC's Global Benchmarking Council (http://www.globalbenchmarking.com/), contact Ann Recchie, senior associate, at (919) 767-9257 or arecchie@best-in-class.com.
BEST PRACTICES, LLC is a research and consulting firm that conducts work based on the principle that organizations can chart a course to superior economic performance by studying the best business practices, operating tactics, and winning strategies of world-class companies. For more information, call (919) 403-0251 or visit http://www3.best-in-class.com/.
Source: Best Practices, LLC
