2012-11-06 12:28:29 - Aegis Graham Bell Awards, founded by the Aegis School of Business, provide recognition for ground-breaking contributions to the industry
Amdocs, the leading provider of customer experience systems and services, today announced that it has received special recognition for innovation in the machine-to-machine (M2M) market segment at the Aegis Graham Bell Awards 2012ceremony in Delhi, India. In its third year, these awards honor the best innovations in the field of Telecom, Internet, Media and Edutainment (TIME) and provide recognition for ground-breaking contributions to the industry in India.
This is the second award received by Amdocs in the M2M market segment in India. Earlier this year, Amdocs received an award in recognition of two new market-leading solutions that enable service providers to quickly and cost-effectively enter the fast-growing connected devices market to capture new revenue streams, offer a compelling customer experience,
and better compete with over-the-top providers:
• The Amdocs Machine-to-Machine solution allows service providers to quickly onboard and support partners offering M2M applications, such as smart utility meters, connected electrical vehicles and connected devices for promoting health and wellness. The solution can support multiple business models including converged prepaid and postpaid, and can handle a wide variety of services and huge volumes of devices.
• The Amdocs Connected Home solution is a cloud-based solution that enables service providers to rapidly launch pre-packaged home and business services, such as remote security, energy, health and multi-media. Unlike the siloed offerings of over-the-top providers, the Amdocs solution can be easily integrated with existing business and operational support systems (B/OSS) and core network elements. This allows service providers to leverage their knowledge of their customers across all services to provide a unified experience.
”Amdocs has driven innovation in M2M thereby creating new revenue streams for service providers and a means of penetrating segments that are not traditionally associated with the communications industry,” said Mr. BhupeshDaheria, Chief Organizer of Aegis Graham Bell Awards and CEO of Aegis School of Business and Telecom. “These solutions feature self-management tools for ordering, provisioning and trouble ticketing enabling service providers to transfer common operational aspects to their M2M partners and reduce margin erosion resulting from related customer support costs.”
Earlier this month Amdocs launched two new cloud-based solutions to provide support for in-home management and monitoring of elderly and chronically-ill patients. Amdocs Home Health Monitoring and Amdocs’ solution for Aging in Place enable service providers to enter the rapidly expanding eHealth market while helping families, healthcare providers and governments reduce costs by keeping patients out of hospitals and allowing them to recover and age safely in their homes.